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Thread: Audio file not supported

  1. #1

    Default Audio file not supported

    Hi,

    I am having trouble with playing some files as it would say Audio File not supported.

    I have a LG 42LE5500 TV.

    Is there a fix to this?

  2. #2

    Default

    Logs.rarHere is the log file if you need it anyway

  3. #3
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks for the logs. I can see you are streaming an MKV video file. Mezzmo is streaming it directly to your TV. If you TV says 'Audio format not supported', then Mezzmo needs to transcode the audio channel to something compatible for your TV. Please post the FFmpeg information for the MKV file. Right-click on the MKV file in Mezzmo and click 'Get FFmpeg Information'. Once we see this, we can advise on the suitable device profile to use.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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    Web: http://www.mezzmo.com

  4. #4

    Default

    ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
    built on Mar 4 2013 17:38:17 with gcc 4.6.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc/include --extra-ldflags=-L/home/peter/cc/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
    libavutil 52. 17.103 / 52. 17.103
    libavcodec 54. 92.100 / 54. 92.100
    libavformat 54. 63.102 / 54. 63.102
    libavdevice 54. 3.103 / 54. 3.103
    libavfilter 3. 41.100 / 3. 41.100
    libswscale 2. 2.100 / 2. 2.100
    libswresample 0. 17.102 / 0. 17.102
    [matroska,webm @ 015ce0c0] max_analyze_duration 60000000 reached at 60018245 microseconds
    [matroska,webm @ 015ce0c0] Could not find codec parameters for stream 2 (Subtitle: hdmv_pgs_subtitle): unspecified size
    Consider increasing the value for the 'analyzeduration' and 'probesize' options
    [matroska,webm @ 015ce0c0] Could not find codec parameters for stream 3 (Subtitle: hdmv_pgs_subtitle): unspecified size
    Consider increasing the value for the 'analyzeduration' and 'probesize' options
    [matroska,webm @ 015ce0c0] Could not find codec parameters for stream 4 (Subtitle: hdmv_pgs_subtitle): unspecified size
    Consider increasing the value for the 'analyzeduration' and 'probesize' options
    Input #0, matroska,webm, from 'C:\Users\Michael\Videos\Tai.Chi.0.2012.BluRay.108 0p.DTS.x264-CHD\Tai.Chi.0.2012.BluRay.1080p.DTS.x264-CHD.mkv':
    Metadata:
    creation_time : 1970-01-01 00:00:02
    Duration: 01:38:07.55, start: 0.000000, bitrate: 11559 kb/s
    Stream #0:0(chi): Video: h264 (High), yuv420p, 1920x816, SAR 1:1 DAR 40:17, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Metadata:
    title : Tai.Chi.0.2012
    Stream #0:1(chi): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
    Metadata:
    title : DTS-CORE 1536K
    Stream #0:2(chi): Subtitle: hdmv_pgs_subtitle (default)
    Metadata:
    title : CHS
    Stream #0:3(chi): Subtitle: hdmv_pgs_subtitle
    Metadata:
    title : CHT
    Stream #0:4(chi): Subtitle: hdmv_pgs_subtitle
    Metadata:
    title : ENG
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: 41, 100
    ---> Frame rate: 23.98
    ---> Aspect ratio: 40:17

    Hi Paul,

    Here is ffMpeg information

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks, dedum. It appears your particular LG TV model does not support DTS audio. Try changing the device profile in Mezzmo to "LG TV (2102 models)". Go to the Media Devices dialog and edit your LG TV device listed there to change the device profile. Let us know how you go.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6

    Default

    It works thanks

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Glad to hear you are up and running now

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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