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Thread: Non-responsive GUI & Multi PC's Love the Software! Goodbye & Good Riddance TVersity

  1. #1
    Join Date
    Jun 2013
    Posts
    2

    Cool Non-responsive GUI & Multi PC's Love the Software! Goodbye & Good Riddance TVersity

    I have a newer HTPC system with 6 core CPU and 16Gb ram. W8 64 bit
    When I minimize the Mezzmo program, it shows up in the system tray.
    Most of the time I cannot get the GUI to come back and have to force close the program and restart.
    I have only 2 users but I thought maybe the transcoding at 1080 was maxing out the CPU but it only gets to about 30% even with all else running.

    I hate to have to kill the program and restart it just to review or do maintenance as the other user is like viewing a movie or listening to music.

    Would I have less difficulty if I installed another licensed copy on another PC so each one would only have a single user?

    Is there a command line where I can allocate more resourses, or should I try to change it priority to above normal?

    I want to become very good at this software as I want to show it off to friends and family as THE solution for Dish users.

    Thank you.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi TexasDon,

    We may have fixed this issue as we are preparing a new version at the moment. Just to be sure, we'd like to see a set of logs when this occurs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging). Stop your Mezzmo server and exit Mezzmo. Run Mezzmo again and try to reproduce the problem. Once reproduced, exit Mezzmo again. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jun 2013
    Posts
    2

    Default Update

    I reduced the load on the Mezzmo library - now it just has a couple of thousand files, of which about 300 are movies.
    I am using that to stream to my mother's Dish Hopper Receiver and it works well for that purpose.

    When I saw that the software worked, ie it transcoded and played all formats, I just started adding library components. I guess I put in too many items.

    I installed another copy on a W7 64 bit 8X CPU to see if there was any performance difference.

    I think there is just a library size cutoff for efficiency. I tried my music collection of about 70K files but it overwhelmed it.

    I am testing now with a smaller video library to see how it goes.

    I have been using my HTPC for so long, it was nice to be able to use the Hopper receiver and not have to change inputs or remotes.

    I am a serious home electronics guy. I would love for your software to work. I would easily pay a couple of hundred bucks if it could use the PC resources and make playback simple.

    I could go to a hardware solution but that just adds another to switch and teach others to use it to play back media.

    OK, I rambled some. If you have a newer version out, I can wait and see.

    For now, I am still experimenting with library size and load.

    Thanks


    Quote Originally Posted by Paul View Post
    Hi TexasDon,

    We may have fixed this issue as we are preparing a new version at the moment. Just to be sure, we'd like to see a set of logs when this occurs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging). Stop your Mezzmo server and exit Mezzmo. Run Mezzmo again and try to reproduce the problem. Once reproduced, exit Mezzmo again. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi TexasDon,

    We regularly test Mezzmo with a collection of 500K+ files, so it should work with your collection of files. We're happy to work with you to find out the 'overloading' issue you have found. What we need from you is a set of logs after you add your collection of files. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and stop your Mezzmo server and exit Mezzmo. Start Mezzmo and your Mezzmo server again, and then reproduce the 'overloading' problem. If you think it helps, take a screenshot of Mezzmo so we can see what you are doing when the 'overloading' happens. Then, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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