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Thread: Samsung D - Can Never initially connect to Mezzmo

  1. #1
    Join Date
    Jun 2011
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    Default Samsung D - Can Never initially connect to Mezzmo

    My Samsung D series TV never "sees'" Mezzmo unless I power off my router once and sometimes twice. All other "Windows Media Players" from multiple computers are seen by the Samsung, but Mezzmo seems to have a hard time. Anyway, attached are the logs. I restarted my router at about 8:46 PM in the logs and Samsung saw it then.

    Any help would be great. This did not happen in the past.2013-06-24-20-46-44-Mezzmo.zip

  2. #2
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    Nov 2007
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    From your logs, Mezzmo server correctly broadcasts itself across your home network and there's no response from your Samsung TV. At 8:46 PM, there is a response from your TV after you power cycled your router. That does suggest your router is the cause of the blocking of DLNA communication between Mezzmo and your TV. Go into your router's settings and look for the following:

    • Make sure your router is not blocking UPnP ports (1900, 2869) and Mezzmo server's port (53168)
    • Turn off UPnP in your router

    There are other things to check - see this FAQ: http://forum.conceiva.com/showthread...ur-DLNA-device

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jun 2011
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    Default

    Thanks Paul - I will check and get back to you.

  4. #4
    Join Date
    Jun 2011
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    Still not working.... I have port forwarded all ports you mentioned...UPnP was off already...... It is now just disconnecting right in the middle of streaming.....

    All other Media Devices still stay connected to my Samsung but mezzmo.... Logs attached again... I had to redact the file called 2013-06-27-19-16-31-MezzmoMediaService.txt because it was 57 MB .... anyway, its in there but smaller....
    Attached Files Attached Files
    Last edited by jeffreybc55; 06-28-2013 at 01:53 PM.

  5. #5
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    You seem to have made some progress - i.e. Mezzmo is now listed on your TV, you can browse your playlists/folders and can play files. The stopping whilst streaming may be related the original problem. We will need the full logs to see what's going on. Please clear your logs (do this in the Options dialog - Logging page) and then turn logging on. Restart your Mezzmo server and reproduce the video stopping problem. When it occurs, stop your Mezzmo server and exit Mezzmo. Zip up all the logs (don't cut them down in size - the ZIP file size will be much smaller than the large log files) and email them to us at support [at] conceiva [dot] com for analysis.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6

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    Sorry for highjacking this thread, but I have similar problem.

    My TV finds the Server, that is working just fine no problems there, but sometimes while streaming it just stops and plays the next file. I am not sure if it is format related or not, but I have the logs and know the exact time when it happened. Should I send you the log. Furthermore I have a diagram of my topology so you know how my components are connected. NAS-TV-Network.png

    Thanks Jonas

  7. #7
    Join Date
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    Location
    Melbourne, Australia
    Posts
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    Hi Jonas,

    Please email the logs to us at support [at] conceiva [dot] com and we'll check what's going wrong.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8

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    Hi Paul,

    I tried sending you the logs, but I got a "Mail Delivery failed" error with "retry timeout exceeded", should I try again? Or is something wrong?

    Thanks

    Jonas

  9. #9
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
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    Hi Jonas,

    We received your logs via email and we'll reply via email shortly after we have analyzed them.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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