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Thread: TVDB scrapper issue?

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  1. #1

    Default TVDB scrapper issue?

    I've been trying to get TVDB metadata for the anime series Last Exile and have encountered something a little strange.

    Although TVDB has complete series information for both seasons, Mezzmo is not populating metadata or art for all episodes in the series. I've just been working with season 1 with 26 episodes.

    The filename formats that I've tried -

    D:\Last Exile\nxnn title
    D:\Last Exile\snnenn title

    Mezzmo is populating some episodes, but not all of them. During on e test, it populated matadata and art for episodes 1-4, 7, 10, 16 and 21. All the rest had no metadata or art.

    I ran Maintain Library and selected get missing data. When complete, the only episode having metadata or art was episode 10. Metadata and art for the previously populated episodes was gone.

    I deleted (with Remove Mezzmo files selected) the folder and re-added it. When the process was complete, episodes 1-9, 11-13, 17, 20 and 25-26 had metadata and art.

    I checked Get Online Video Metadata with Last Exile in the title. All the episodes were in the episode dropdown and each had the DVD cover as art.

    I can send logs if you need or want them.

    Jim

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    Hi Jim,

    It's best if you zip up the logs and email them to us at support [at] conceiva [dot] com. We'll check them out to see if there are any reasons for the problem you are getting.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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    Web: http://www.mezzmo.com

  3. #3

    Default

    Quote Originally Posted by Paul View Post
    Hi Jim,

    It's best if you zip up the logs and email them to us at support [at] conceiva [dot] com. We'll check them out to see if there are any reasons for the problem you are getting.
    Paul,

    Any update or information from the logs we sent on this issue?

    Thanks.

    Jim

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    We've reproduced the problem and are fixing it now. We'll report back when we're done.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    Quote Originally Posted by Paul View Post
    We've reproduced the problem and are fixing it now. We'll report back when we're done.
    Thanks Paul. I can see why forum members compare your support to that of Amazon. First rate.

    Jim

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    Hi Jim,

    Just an update: We have fixed the issue. We'll include this fix in the upcoming Mezzmo v3.3 release that we are preparing now. We are planning to release it next week.
    Last edited by Paul; 07-10-2013 at 03:00 PM.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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