Page 1 of 2 12 LastLast
Results 1 to 10 of 19

Thread: WD Live TV & Live TV Plus and MKV

  1. #1
    Join Date
    Oct 2012
    Posts
    21

    Default WD Live TV & Live TV Plus and MKV

    I am having problems streaming MKV files. Have had the WDs for three plus years, all at current f/w.

    I have tried recently to play several MKV files and all I get is the format not supported error. If I setup Mezzmo to transcode, it says that the player supports these formats already. I have manually converted the MKVs to AVIs and they work perfectly with the WDs.

    Any way to get Mezzmo to transcode these MKVs to AVIs (or something the older WD TV Live & Live Plus devices can handle) on the fly or pre-transcode?

    I couldn't see any way to specify the output format required, so am I correct in assuming it is based on the Device profile?

    My server is a iCore 7 with 24 GB ram and one 2 TB drive for the OS and a 3TB drive for the media.

    Thoughts? Suggestions?
    Last edited by visiter555; 07-14-2013 at 08:51 AM.

  2. #2
    Join Date
    Mar 2011
    Posts
    177

    Default

    Quote Originally Posted by visiter555 View Post
    I am having problems streaming MKV files. Have had the WDs for three plus years, all at current f/w.

    I have tried recently to play several MKV files and all I get is the format not supported error. If I setup Mezzmo to transcode, it says that the player supports these formats already. I have manually converted the MKVs to AVIs and they work perfectly with the WDs.

    Any way to get Mezzmo to transcode these MKVs to AVIs (or something the older WD TV Live & Live Plus devices can handle) on the fly or pre-transcode?

    I couldn't see any way to specify the output format required, so am I correct in assuming it is based on the Device profile?

    My server is a iCore 7 with 24 GB ram and one 2 TB drive for the OS and a 3TB drive for the media.

    Thoughts? Suggestions?
    Just turn the transcoding off for your WDTV Live. The Western Digital website is having trouble right now, but I believe the only common format that I have run across that won't play is .flv. So, unless you've just ripped a bunch of stuff from YouTube then it should serve right up without transcoding. I think the Play is almost the same except that it doesn't support .vob/.mpeg containers (unconverted DVD rips that aren't in .iso).

    The transcoding is always turned off for my WDTV Live Hub.

  3. #3
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    9,665

    Default

    If you want to force your file to be pre-transcoded even though they are supported by your device (as defined by the selected device profile), then select the "Pre-transcode files even if they match the device's supported formats" checkbox in the Pre-transcode Files dialog. See this FAQ for more details - http://forum.conceiva.com/showthread...nscoding-Files
    Conceiva. Download it with DownloadStudio. Stream it with Mezzmo.
    Follow us on Twitter: https://twitter.com/conceiva_mezzmo Check out our Facebook page: http://www.facebook.com/Mezzmo.DLNA.Server
    SALE! Buy Mezzmo today and get a 30% discount! Hurry offer only valid during September! See http://www.conceiva.com/buy/specialoffers.asp
    NEW! Try our new Mezzmo Android app. Install it on your tablet or smartphone to browse and stream files from your Mezzmo library to all your devices - including Google Chromecast. Full details at http://www.mezzmo.com

  4. #4
    Join Date
    Oct 2012
    Posts
    21

    Default

    Paul,

    Thanks for the response. I had already selected the pre-transcode and no joy. If I use a stand alone converter and convert the MKVs they play fine as AVI or MOV.

    Any additional suggestions?

  5. #5
    Join Date
    Apr 2012
    Posts
    54

    Default

    Try updating to the latest firmware on the WDLive Hub. I'm on 3.11 and use the latest Klite codec pack and mkvs are working fine for all my movies in HD 720p.

    Also be sure your running the latest version of Mezzmo.

    Hope this helps you a little.

  6. #6
    Join Date
    Oct 2012
    Posts
    21

    Default

    Quote Originally Posted by Hashybot View Post
    Try updating to the latest firmware on the WDLive Hub. I'm on 3.11 and use the latest Klite codec pack and mkvs are working fine for all my movies in HD 720p.

    Also be sure your running the latest version of Mezzmo.

    Hope this helps you a little.

    The WD boxes are Live Plus not the HUB.

  7. #7
    Join Date
    Oct 2012
    Posts
    21

    Default

    Quote Originally Posted by Paul View Post
    If you want to force your file to be pre-transcoded even though they are supported by your device (as defined by the selected device profile), then select the "Pre-transcode files even if they match the device's supported formats" checkbox in the Pre-transcode Files dialog. See this FAQ for more details - http://forum.conceiva.com/showthread...nscoding-Files
    Paul,

    I took another shot at the pre-transcoding. This is a Dell XPS8500 iCore 7, Windows 8 Pro, 24 GB ram and is dedicated to running Mezzmo. The device profiles are for the WD Live (Plus). I started a pre-Transcode as you suggested and selected the default (recommended) output.

    Taking a 1.6GB MKV the pre-Transcode hase been chugging along for 14 hours. I restarted Mezzmo and the transcode and it is still at 2% for an additional 14 hours. I next rebooted the server, restarted Mezzmo and restarted the transcode.

    Thoughts?

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    9,665

    Default

    The pre-transcoding of that MKV does not appear to be working well. Run Mezzmo and go to the Transcoding pane. You should see your file listed as transcoding. Right-click on it and click 'View FFmpeg Output'. Email this information to us at support [at] conceiva [dot] com.
    Conceiva. Download it with DownloadStudio. Stream it with Mezzmo.
    Follow us on Twitter: https://twitter.com/conceiva_mezzmo Check out our Facebook page: http://www.facebook.com/Mezzmo.DLNA.Server
    SALE! Buy Mezzmo today and get a 30% discount! Hurry offer only valid during September! See http://www.conceiva.com/buy/specialoffers.asp
    NEW! Try our new Mezzmo Android app. Install it on your tablet or smartphone to browse and stream files from your Mezzmo library to all your devices - including Google Chromecast. Full details at http://www.mezzmo.com

  9. #9
    Join Date
    Oct 2012
    Posts
    21

    Default

    Paul,

    I have sent the information a couple of times. Your support (at) conceiva (dot) com is being bounced at your end. Looks like it went through today though.

    Wilson
    Last edited by visiter555; 07-30-2013 at 05:57 AM.

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    9,665

    Default

    Thanks - got your email. We'll respond via email shortly.
    Conceiva. Download it with DownloadStudio. Stream it with Mezzmo.
    Follow us on Twitter: https://twitter.com/conceiva_mezzmo Check out our Facebook page: http://www.facebook.com/Mezzmo.DLNA.Server
    SALE! Buy Mezzmo today and get a 30% discount! Hurry offer only valid during September! See http://www.conceiva.com/buy/specialoffers.asp
    NEW! Try our new Mezzmo Android app. Install it on your tablet or smartphone to browse and stream files from your Mezzmo library to all your devices - including Google Chromecast. Full details at http://www.mezzmo.com

Similar Threads

  1. WD TV Live transcoding issue
    By ysbinns in forum Mezzmo Questions and Support
    Replies: 7
    Last Post: 01-04-2013, 03:23 AM
  2. WDTV Live ( More Options )
    By Dion in forum Mezzmo Wish List and Feedback
    Replies: 23
    Last Post: 07-09-2012, 11:58 AM
  3. Playlists and WD TV Live
    By tmacca in forum Mezzmo Questions and Support
    Replies: 3
    Last Post: 01-10-2012, 08:03 AM
  4. WD My Book Live
    By asmith5714 in forum Mezzmo Questions and Support
    Replies: 1
    Last Post: 11-28-2011, 08:05 AM
  5. WD TV Live not working with 2.1.9
    By techpatriot in forum Mezzmo Questions and Support
    Replies: 4
    Last Post: 08-27-2010, 01:08 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •