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Thread: Support Email Issues

  1. #1
    Join Date
    Dec 2012
    Location
    Sierra Vista, Arizona
    Posts
    51

    Question Support Email Issues

    Several times when I have tried to email you logs or something to support @ conceiva.com I get the following error from gmail. Are your email servers a little bit over worked right now?

    Delivery to the following recipient has been delayed:

    support@conceiva.com

    Message will be retried for 2 more day(s)

    Technical details of temporary failure:
    Unspecified Error (SENT_MESSAGE): Connection timed out
    Shawn

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi Shawn,

    Yes - we're getting pretty busy here. We'll look into upgrading our server hardware. Your emails do eventually reach us. The only time your email may not reach us is when you attach a large (>10MB) attachment to your email. In this case, please upload the attachment to a file sharing site like mega.co.nz, dropbox or rapidshare and email us the download link.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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