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Thread: Videos folder shown asa subfolder to Videos folder on Samsung

  1. #1
    Join Date
    Jan 2013
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    34

    Default Videos folder shown asa subfolder to Videos folder on Samsung

    I don't have a clue what happened but now when I go to All Share on my Samsung and select Videos the next screen I see is asking if I want Music, Videos or Photos. This never happened before and if I select Music or Photos from All Share I get the proper selection of Music or Photos playlists. Also, along the top of the Samsung, it seems to show that when I finally get to my videos playlists I am actually in \Videos\Videos. I have checked my playlists and they are correct under Library (Music, Photos, Videos) and there is no Videos subfolder under Videos, just my folders and playlists. I have run Maintain on Library and on Videos to no avail.

    Thanks,
    Tom

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Tom,

    Check your device profile in Mezzmo. Go to the Media Devices dialog in Mezzmo and check that it is using the correct Samsung device profile for your TV model. Another thing to try is to delete your device from the list and Mezzmo will automatically re-list it when you start your Mezzmo server.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jan 2013
    Posts
    34

    Default

    Neither option resolved the issue. I uninstalled Mezzmo and reinstalled, but with existing Playlists. Could the Playlist files be corrupted? Is there a way to backup existing Playlists, delete them and restore them to test if that is the problem? I really don't look forward to redoing my playlists, gathering metadata, retitling, etc.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Tom,

    Please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging). Restart your Mezzmo server and then reproduce the problem where your playlists are not working on your device. Once you have reproduced the problem, stop your Mezzmo server and exit Mezzmo. Zip up all the log files and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Jan 2013
    Posts
    34

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    I haven't heard anything since submitting my log files. Did you get them and should I resend them?

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Sorry for the delay, Tom. We have your logs and will respond via email shortly.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Jan 2013
    Posts
    34

    Default

    The new version didn't help. Log files are on the way.

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - we'll analyze the logs and respond back via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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