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Thread: Connection problems with 3.3.0.0

  1. #1
    Join Date
    Aug 2013
    Posts
    2

    Default Connection problems with 3.3.0.0

    I upgraded from 3.2.0.0 to 3.3.0.0 and am having some connection problems with players being able to get any information from Mezzmo thorugh DLNA for video playing. On the same machine I am running Mezzmo Server (Windows 7 64 bit), I open Cyberlink PowerDVD 12 and click on Home Media (DLNA) and can see Mezzmo listed, but when I click on it in the list, it indicates "No Media Available." In 3.2.0.0, I was able to click on Mezzmo and see my playlists and videos in the database, so something seems to have changed. I can see Mezzmo and see my movies when I use Windows Media Player, but with the number of videos I have, using WMP is not an option since it doesn't show playlists from Mezzmo. The Media Device Profile for this computer is Mezzmo.

    On a different computer on my LAN connected with Wi-Fi (Windows 7 64 bit laptop with built-in wifi card), I try to bring up my movies from Mezzmo using PowerDVD 13 Pro (XBMC used for the Media Device Profile, but have also tried WMP) and again I get "No Media Available" when I click on it. PowerDVD worked in version 3.2.0.0, so something about the upgrade seems to make it not work with two different versions of PowerDVD. I can't find anywhere in that software that allows me to specify a port number or IP address (since it seems to just get that information that is broadcast from DLNA), so I don't know what I can change there to get this working using that player, but I would really like to use it as a player since XBMC is not my favorite player and I don't know what else I can use that would work well with Mezzmo. Do you have any recommendations? Thanks.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    We don't yet have a device profile for PowerDVD, so it's best we create one so it performs better than using other mismatched device profiles. We'll need a few things from you:

    • A set of logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo from PowerDVD and browse some folders and try to play a video. Then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.
    • A list of video formats, audio formats, images formats and subtitle formats that PowerDVD supports.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Aug 2013
    Posts
    2

    Default

    I just emailed the logs and the file format details for PowerDVD to your email address. Please let me know if you need additional information.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - we'll create the device profile and email it to you to try when we're done.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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