Panasonic Viera G20 videos stuttering & not recognised

[Paul]

I think pre-transcoding will help. If you still get stuttering after pre-transcoding a file, one useful tip is to lower the video bitrate slider setting in the Device Settings dialog (Performance page) for your device. Go to the Media Devices dialog and edit your device to see this setting. The video bitrate slider setting will lower the bitrate when transcoding so that your device can handle the transcoded video. After changing the slider, you will need to pre-transcode the file to see the effect.

[ChrisOfTheOT]

I'll try the bitrate adjustment next (pre-transcoding is currently underway).

I had thought the pre-transcoding process would convert MTS files to whatever the Panasonic/Xbox can play natively (mpeg, or whatever). However, the options seemed to be 'mpegts' to 'h264'. Also, although I slected the folder with the Panasonic videos in it, I notice that Mezzmo has actually started with other folders, and not MTS/MT2S files, but AVIs... Clearly, I have no idea how this works!

Anyway, I'll let Mezzmo do its stuff and then report back.

Muchness gratitude & profound thanks again Paul,

Cheers,

Chris

P.S. I just checked - it's early evening in Melbourne. Not as late as I thought but still making for a long day for you, Paul...

[Paul]

Hi Chris,

Let us know if you have any problems, and we'll help out.

[ChrisOfTheOT]

It turns out there are over a thousand files that Mezzmo wants to pre-transcode and it seems to take several minutes per file. While Mezzmo is doing the transcoding, it's hogging so much system oomph that the backups, etc., are failing. (I can temporarily disable the transcoding process though that's not very convenient). I've noticed an option to reduce processor CPU priority but I fear this will then require even more time to finish?!

I had not anticipated this huge work load - nor the (presumably) equally large amount of disk space needed. If I attach an old hard drive dedicated to Mezzmo specifically (moving the temporary & transcoding folders there) will it help? Currently the transcoding is being done on the 'D' drive, the same drive the videos are stored in (my 'C' drive is only 100GB).

I've left it running for nearly 24 hours and there are still 908 files queued for transcoding! The transcoding rates vary from 25 fps to just 2 fps. At this rate, it will take 10 days (!) to complete... And I haven't even been able to test the results yet. Is this normally what happens when pre-transcoding?

I'm not sure what to do now as (effectively) disabling the server for 10 days is not ideal.

Thanks again for your help Paul,

Cheers,

Chris

[Paul]

Hi Chris,

We did find and fix a bug in Mezzmo v3.3.0.0 that could be causing your slow transcoding speeds. We did have a similar problem with our Viera TVs here. Please upgrade to Mezzmo v3.3.1.0. After upgrading, go to the Media Devices dialog and edit your Panasonic Viera TV. On the Device Settings dialog, go to the Advanced tab and click the Default Settings button. Click OK to save your changes and now try to stream a few files to your TV. Let us know if that is better. Hopefully, there is either no transcoding at all or transcoding is much faster.

[ChrisOfTheOT]

Sorry Paul - after upgrading Mezzmo crashed. When I went to the profiles drop-down list, it was blank for all devices. 'Default Settings' in the 'Advanced' tab would not let the settings be entered because no device profile could be entered. I have had to shut-down Mezzmo.

Never straight forward, is it?

Cheers Paul,

Chris

P.S. There was a large error log & 'Crash.dmp' file generated. I'll try and forward them to you, when I've found the link!

[Paul]

Hi Chris,

It seems the upgrade did install correctly. So download the full installer from our web site - http://www.conceiva.com/downloads and run it. It will prompt you to do a Repair and click Yes. Hopefully after that, your fileset should be fine. Make sure you stop your Mezzmo server and exit the Mezzmo application (if running) before running the installer.