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Thread: Frequent Disconnects with multiple devices - Mezzmo 3.3.1.0

  1. #1
    Join Date
    Sep 2013
    Location
    Maine USA
    Posts
    2

    Default Frequent Disconnects with multiple devices - Mezzmo 3.3.1.0

    Since the last update to Mezzmo (3.3.1.0) I have been experiencing frequent disconnects while viewing. Sometimes after 15-20 mins (sometimes longer it seems quite random ) my WDTV SMP will stop and tell me that the media library is not available. This will occur right in the middle of watching something! I would suspect the WDTV, but I also have the same problem appearing on my DLink-DSM 520 (connected, not wireless). Randomly, I am disconnected from the media Library. It seems that both of my devices are having the same problem. No other equipment or software has changed. Both of these devices get used daily, so I have very good reason to believe it is Mezzmo. Any suggestions for further diagnosing? Thanks!

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,601

    Default

    Thanks for reporting this. It's best we see a set of logs when this occurs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Stream some videos as normal and when the problem occurs, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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