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Thread: updated to v3.4 - now getting format not supported

  1. #1

    Default updated to v3.4 - now getting format not supported

    Files that played fine before the upgrade suddenly don't now.

    Delays, then says

    Format Not Supported!
    Codec: WMV2

    was that removed from 3.4?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Imaginos,

    We'll need some more information:

    • What device are you streaming to?
    • What device profile is assigned to this device in the Media Devices dialog?
    • What is the FFmpeg information for one of the video files that does not play now? Right-click on the video in Mezzmo and click 'Get FFmpeg Information'.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Device is a Samsung UN55ES6500FXZA television
    Profile is Samsung E

    FFmpeg info for a failing video is below:

    ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
    built on Jun 27 2013 17:34:56 with gcc 4.6.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl32 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc32/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
    libavutil 52. 17.103 / 52. 17.103
    libavcodec 54. 92.100 / 54. 92.100
    libavformat 54. 63.102 / 54. 63.102
    libavdevice 54. 3.103 / 54. 3.103
    libavfilter 3. 41.100 / 3. 41.100
    libswscale 2. 2.100 / 2. 2.100
    libswresample 0. 17.102 / 0. 17.102
    [wmv3 @ 0035f340] Extra data: 8 bits left, value: 20
    Guessed Channel Layout for Input Stream #0.1 : stereo
    Input #0, asf, from 'F:\Cam Footage\odd\br2\Vid1.wmv':
    Metadata:
    copyright :
    Buffer Average : 286099
    WMFSDKNeeded : 0.0.0.0000
    DeviceConformanceTemplate: MP@HL
    NumberOfFrames : 45087
    WMFSDKVersion : 12.0.9200.16384
    IsVBR : 1
    VBR Peak : 4098950
    title : Video1
    comment :
    encoder : Lavf55.12.102
    Duration: 00:25:04.49, start: 0.000000, bitrate: 1969 kb/s
    Stream #0:0: Video: wmv3 (Main) (WMV3 / 0x33564D57), yuv420p, 768x432, 29.97 tbr, 1k tbn, 1k tbc
    Stream #0:1: Audio: wmav2 (a[1][0][0] / 0x0161), 44100 Hz, stereo, fltp, 128 kb/s
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: -99, 1
    ---> Frame rate: 29.97
    ---> Aspect ratio:

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks for the information. Please email us at support [at] conceiva [dot] com for an updated device profile.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    Email sent. Thanks!

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - got your email & we'll send the updated device profile shortly.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7

    Default

    Applied the 3.4.1 update and the issue was resolved! Thanks for the quick turnaround on this.

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Glad that worked. Thanks for the confirmation

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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