3.4.3 problem

**Nightlight** · 11-14-2013, 04:26 AM

Hi,

When I stop playing a video part way through and try to go back up the menu to play another film I get a "cannot communicate with server" message box. I have to restart the media server to clear the comms error. Anyone else????

best regds,

Night...

UPDATE. email sent with logs.

**ltm82** · 11-14-2013, 07:06 AM

Hi to All,

I can confirm the same issue. It Seems that after upgrading to this last version the mezzmo service is not created correctly in Windows . In particular in the Mezzmo service parameter there is not the MezzmoMediaServer.exe path. In the path there is only this /ServerName="MEZZMO".

I have seen that if you delete by dos shell using the command line "sc delete name of mezzmo service" and then you create a new service from mezzmo console it creates a new service with
the correct path.
But after starting from mezzmo console i get the "error message number 87".After that if you check the path you can see that it has removed the correct path and it has left only the /ServerName="MEZZMO".

could you please fix this little bug?

thanks for your help

ltm82

**Paul** · 11-14-2013, 09:49 AM

Please email us at support [at] conceiva [dot] com and we'll provide a fix for the problem.

**Edgar Collett** · 11-14-2013, 01:24 PM

I am having the exact same problem since upgrading to 3.43. Can we please fix the problem?? I am running sony blu ray players.

**Paul** · 11-14-2013, 01:36 PM

We have fixed the issue. Please email us at support [at] conceiva [dot] com and we'll get you back up and running.

**koeiseun** · 11-14-2013, 02:32 PM

Same issue as described in previous posts. Both WD TV Live and Sony BluRay Player. Emailed support and now wait for the patch.

**Paul** · 11-14-2013, 02:41 PM

Thanks for letting us know. We'll respond via email shortly.

**Paul** · 11-14-2013, 04:30 PM

Update: We have fixed the problems reported with the new v3.4.3 and replaced the Mezzmo v3.4.3 Auto Update package and Mezzmo full installer on our web site.

If you have already applied the v3.4.3 update, then please download the full installer from our web site (www.mezzmo.com) and run it (do not uninstall your existing Mezzmo). When the Mezzmo installer prompts you to do a Repair, click Yes. After the repair has completed, your Mezzmo v3.4.3 will be up-to-date and the issues should be fixed.

**Marten** · 11-15-2013, 07:39 PM

Hi

I have the same issue. This evening i will try to download again the full instaler to repair my installation and see how it works. Thanks for the quick fix.