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Thread: Browsing folder Samsung TV turns off after 90 seconds

  1. #1
    Join Date
    Apr 2012
    Location
    Australia
    Posts
    4

    Question Browsing folder Samsung TV turns off after 90 seconds

    Hi Guys,

    Thanks for the great product.

    Is there a limit on the number of files in a dynamic folder?

    The issue I have had for the last few weeks is when i browse two particular folders (Specific path, include subfolders, video presets, no sorting, 218 files in one 282 files in the other) on my Samsung TV-50C6500 after 90 seconds the TV turns off without returning the list of video files.

    When I browse any other folder, say one with 100 files in it the listing returns in 22 seconds.

    I'm sure that the 218 files folder has had 218 files in it for many months, but the 282 file folder gets added to regularly. I believe that i didn't have any issue on the 218 file folder until the issue started on the 282 file folder.

    I've upgraded to the latest version of mezzmo just in case, 3.4.3.0, and the issue persists.

    Thanks

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Samsung devices are very time-sensitive and can timeout easily. We have tuned Mezzmo to deliver the list of files as fast as possible, but there may be something in your situation that is slowing down the delivery. It's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Browse the 282 files folder on your TV and, when it fails, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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