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Thread: Unable to load data file

  1. #1
    Join Date
    Sep 2010
    Posts
    1

    Default Unable to load data file

    Hi, just downloaded the trial, this is what I get when I run it.
    "Unable to load data file"
    Win7 x64

  2. #2
    Join Date
    Sep 2009
    Posts
    2,698

    Default

    Hi, this is usually the result of a corrupt program database file, you can delete the database file to fix this error. Go to C:\Users\username\AppData\Roaming\Conceiva\DownloadStudio and delete all files in this directory, when you next start DownloadStudio the database will be created again.

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  3. #3
    Join Date
    May 2012
    Posts
    22

    Default Download Studio Error

    Quote Originally Posted by Peter View Post
    Hi, this is usually the result of a corrupt program database file, you can delete the database file to fix this error. Go to C:\Users\username\AppData\Roaming\Conceiva\DownloadStudio and delete all files in this directory, when you next start DownloadStudio the database will be created again.
    Have today installed Wincap 4.1.3 in Windows 7 compatibility mode on my Windows 8 x64 machine. I then installed DownloadStudio and cancelled the latter Wincap side of the install but on trying to open the Downlaod studio app I get an error message on startup - "Unable to load data file" I have browsed to the path C:\Users\username\AppData\Roaming\Conceiva\DownloadStudio and the only item in the folder is logo.gif - I have deleted the folder and it recreates it (and logo.gif) but I still keep getting error message.

    Other things I have tried:
    (1) Rebooting the PC
    (2) uninstalling and reinstalling both DownloadStudio and WinCap

    Is there anything else I can try?

    Note: This is only a trial version and I have never installed or used the software before today.

    Regards

    Ken Griffiths
    Last edited by KGriff; 07-17-2013 at 11:48 PM.

  4. #4
    Join Date
    Nov 2014
    Posts
    1

    Default

    Quote Originally Posted by Peter View Post
    Hi, this is usually the result of a corrupt program database file, you can delete the database file to fix this error. Go to C:\Users\username\AppData\Roaming\Conceiva\DownloadStudio and delete all files in this directory, when you next start DownloadStudio the database will be created again.
    Thank you Peter! My computer was unable to load the data file for several days. I followed your suggestion, deleted all of the file and now Download Studio is working beautifully again!

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