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Thread: Unable to stream to Genie C41

  1. #1
    Join Date
    Jan 2014
    Posts
    4

    Default Unable to stream to Genie C41

    I recently replaced two HR24 boxes with one HR44 and on C41. I can successfully stream to the HR44 but not on the C41, I only get a blank screen. Can anyone confirm whether or not it should work? If so, what might my next steps be?
    Last edited by Roxshot; 01-22-2014 at 12:44 AM.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Roxshot,

    Some users have reported problems streaming to their C31 after a recent C31 firmware update. See http://forum.conceiva.com/showthread...s)-Media-Share. We're happy to help you troubleshoot any Mezzmo issue but, from this thread, the problem may be related to C31 firmware changes.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jan 2014
    Posts
    4

    Default

    I'm sorry, I mispoke. I have c41's but it's probably the same issue.

  4. #4
    Join Date
    Jan 2014
    Posts
    4

    Default

    Update
    I found that if I pre-transcode videos for the DirecTV HR44 (mpeg2) then I am able to stream to my C41. Since the C41's do not have their own IP address I don't think Mezzmo knows how to handle the request.

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks for sharing this information, Roxshot. Glad you have made some progress to get videos playing on your Genie C41.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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