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Thread: Media Sharing Service error on Windows Server 2008

  1. 05-21-2008, 05:32 PM #1
    slack
    slack is offline Junior Member
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    Default Media Sharing Service error on Windows Server 2008

    Hi There,

    I'm trialling Mezzmo to use on a machine running Server 2008, but it seems the media sharing service won't start.

    The error given by Mezzmo after pressin "Start Media Server" is:
    Failed to change service status

    The error logged to the windows event log is:
    Code:
    Log Name:      System
Source:        Service Control Manager
Date:          21/05/2008 7:23:31 p.m.
Event ID:      7023
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      michael08
Description:
The MezzmoService service terminated with the following error: 
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    Starting the service manually also errors, I'm guessing this is just some kind of compatibility issue. I'm running as local/domain administrator.

    I'm happy to assist in diagnosing the issue and I'll appreciate any assistance that can be provided.

    Cheers,
    slack.
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  2. 05-22-2008, 09:45 AM #2
    Dennis's Avatar
    Dennis
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    Quote Originally Posted by slack View Post
    Hi There,

    I'm trialling Mezzmo to use on a machine running Server 2008, but it seems the media sharing service won't start.

    The error given by Mezzmo after pressin "Start Media Server" is:
    Failed to change service status

    The error logged to the windows event log is:
    Code:
    Log Name:      System
Source:        Service Control Manager
Date:          21/05/2008 7:23:31 p.m.
Event ID:      7023
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      michael08
Description:
The MezzmoService service terminated with the following error: 
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    Starting the service manually also errors, I'm guessing this is just some kind of compatibility issue. I'm running as local/domain administrator.

    I'm happy to assist in diagnosing the issue and I'll appreciate any assistance that can be provided.

    Cheers,
    slack.
    Hello,

    Thank you for reporting this issue. We'll try to resolve it.

    Can you please tell me if you can run Mezzmo itself ok? Can you add files?

    It might be a bit easier to work on this issue if you e-mail me at support@conceiva.com - I'll be able to reply sooner and more often there.

    Dennis
    Conceiva. Download it with DownloadStudio. Stream it with Mezzmo.
    Follow us on Twitter: https://twitter.com/conceiva_mezzmo Check out our Facebook page: http://www.facebook.com/Mezzmo.DLNA.Server
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  3. 05-29-2008, 09:33 AM #3
    Dennis's Avatar
    Dennis
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    Unfortunately the current version (1.1.2) of Mezzmo Media Server does not support running on Microsoft Server 2008. We will work on this issue and fix it for one of the future updates.

    Thank you for bringing it up.

    Dennis
    Conceiva. Download it with DownloadStudio. Stream it with Mezzmo.
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  4. 07-20-2008, 02:49 AM #4
    Gromel
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    Quote Originally Posted by slack View Post
    Hi There,

    I'm trialling Mezzmo to use on a machine running Server 2008, but it seems the media sharing service won't start.

    The error given by Mezzmo after pressin "Start Media Server" is:
    Failed to change service status

    The error logged to the windows event log is:
    Code:
    Log Name:      System
Source:        Service Control Manager
Date:          21/05/2008 7:23:31 p.m.
Event ID:      7023
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      michael08
Description:
The MezzmoService service terminated with the following error: 
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    Starting the service manually also errors, I'm guessing this is just some kind of compatibility issue. I'm running as local/domain administrator.

    I'm happy to assist in diagnosing the issue and I'll appreciate any assistance that can be provided.

    Cheers,
    slack.
    The some problem, but on Windows XP SP3 (clean).
    I trying many install/uninstall, uninstall firewall/antyvirus left clean windows and...allways got "Failed to change service status", when try start service from msc then got "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."
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  5. 07-21-2008, 09:32 AM #5
    Dennis's Avatar
    Dennis
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    Quote Originally Posted by Gromel View Post
    The some problem, but on Windows XP SP3 (clean).
    I trying many install/uninstall, uninstall firewall/antyvirus left clean windows and...allways got "Failed to change service status", when try start service from msc then got "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."
    Hello,

    Can you please start the Services panel (type Services.msc in the Run prompt) and check for the following issues:

    1) DCOM Server Process Launcher is "Started"
    2) Remote Procedure Call (RPC) is "Started"
    3) UPnP Device Host is "Started"

    Let me know how it goes.

    Dennis
    Conceiva. Download it with DownloadStudio. Stream it with Mezzmo.
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  6. 07-22-2008, 03:30 AM #6
    Gromel
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    Quote Originally Posted by Dennis View Post
    1) DCOM Server Process Launcher is "Started"
    2) Remote Procedure Call (RPC) is "Started"
    3) UPnP Device Host is "Started"
    Thx for replay.
    I check, all enabled but uPnP disabled, I run this service and....MezzoService start! :-) (strange, I tested twonky/simplecenter/tversity and all working without uPnP enabled.
    Now only one problem, PS3 don't see Mezzo :( Firewall disabled etc. when I launch web browser from PS3 and go for http://ip:port of mezzo then i got:
    <--snip-->
    6 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - --------------------------- DebugHttpRequest BEGIN
    7 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - Flags = 0
    8 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - ConnectionId = 18302628891002404867
    9 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - RequestId = 18302628891539275780
    10 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - UrlContext = 0
    11 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - Version = 1.1
    12 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - Verb = HttpVerbGET
    13 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - UnknownVerbLength = 0
    14 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - RawUrlLength = 1
    15 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - pRawUrl = /
    16 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - CookedUrl:
    17 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - FullUrlLength = 54
    18 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - HostLength = 38
    19 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - AbsPathLength = 2
    20 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - QueryStringLength = 0
    21 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - pFullUrl = http://IP_MEZZO:50000/
    22 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - pHost = IP_MEZZO:50000/
    23 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - pAbsPath = /
    24 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - Address:
    25 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - pRemoteAddress:
    26 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - family = 2
    27 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - address = IP_PS3
    28 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - port = 52577
    29 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - pLocalAddress:
    30 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - family = 2
    31 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - address = IP_MEZZO
    32 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - port = 50000
    33 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - Headers:
    34 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - UnknownHeaderCount = 1
    35 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - pUnknownHeaders[0]:
    36 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - NameLength = 13
    37 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - RawValueLength = 22
    38 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - pName = x-ps3-browser
    39 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - pRawValue = 2.40 (WP; system=2.41)
    40 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - TrailerCount = 0
    41 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - KnownHeaders[1]:
    42 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - HttpHeaderConnection = Keep-Alive
    43 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - KnownHeaders[22]:
    44 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - HttpHeaderAcceptEncoding = identity
    45 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - KnownHeaders[23]:
    46 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - HttpHeaderAcceptLanguage = en
    47 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - KnownHeaders[28]:
    48 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - HttpHeaderHost = IP_MEZZO:50000
    49 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - KnownHeaders[40]:
    50 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - HttpHeaderUserAgent = Mozilla/5.0 (PLAYSTATION 3; 1.00)
    51 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - BytesReceived = 203
    52 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - EntityChunkCount = 0
    53 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - RawConnectionId = 0
    54 - Jul 21 18:50:44.921 - (1216659044.921) - [00] - <00> - --------------------------- DebugHttpRequest END
    <--snip-->
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  7. 07-22-2008, 10:26 AM #7
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    Dennis
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    Quote Originally Posted by Gromel View Post
    Thx for replay.
    I check, all enabled but uPnP disabled, I run this service and....MezzoService start! :-) (strange, I tested twonky/simplecenter/tversity and all working without uPnP enabled.
    Now only one problem, PS3 don't see Mezzo Firewall disabled etc. when I launch web browser from PS3 and go for http://iport of mezzo then i got:
    I'm glad that you've got the service running.

    Can you please go to Tools -> Options, select the "Sharing Using UPnP/DLNA" item and check that the server is actually enabled, it's not in XBox360 mode and is not denied access (you can check denied/allowed access in the "Media Server Permissions" item in Options).

    Also check what it says for the firewall status.

    And you might try restarting the server as well and do a re-scan for devices on the PS3.

    Also, can you please send the full log file to support@conceiva.com

    Thank you,

    Dennis
    Conceiva. Download it with DownloadStudio. Stream it with Mezzmo.
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