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Thread: Samsung UN55D8000, none of the video files play.

  1. #1
    Join Date
    Jan 2014
    Posts
    3

    Default Samsung UN55D8000, none of the video files play.

    I am using Mezzmo 3.4.4.0. I just downloaded the trial version and used default configuration. I can see Mezzmo in my TV and I can browse all the files. I have all types of video files. None of them play and I get a message "Not supported format". I have tried avi, mp4, mkv, divx and everything else. Every one of the file have same issue. I turned on the log file and have attached the log file for your review.

    Thanks,
    Vamshi
    Attached Files Attached Files

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Thanks for the logs, Vamshi. I can see that Mezzmo server is unable to access your MP4 file located on your M:\ drive. The reason is that Mezzmo server does not understand the mapped drive (M:\) since it is running under the Local System account and not your Windows user account. Two ways to fix this: (i) Remove the M:\ folder from your Mezzmo library and add a new folder with the actual UNC path that M:\ maps to (e.g. \\NAS-DRIVE\), or (ii) change Mezzmo server from running as Local System account to your Windows user account so that it understands your M:\ mapped drive - see this FAQ to do this: http://forum.conceiva.com/showthread...r-home-network.

    Let us know how you go.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jan 2014
    Posts
    3

    Default

    Paul,

    Thanks for your quick reply. I will go through the information you have sent me and let you know the outcome.

    Thanks

  4. #4
    Join Date
    Jan 2014
    Posts
    3

    Default

    Works like a charm.

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Glad you are up and running now

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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