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Thread: Mezzmo Hangs When Trying to Rip CDs

  1. #1
    Join Date
    Sep 2013
    Posts
    51

    Default Mezzmo Hangs When Trying to Rip CDs

    I cannot get Mezzmo to rip CDs. It hangs every time. I turned on logging and was told to stop and restart the media server to enable the logging. The program hung when I clicked "Stop Media Server" and Windows 7 Pro gave me this message:

    Screenshot 2014-01-24 07.08.39.png

    I forced Mezzmo to close. Reopened it, restarted the media server and tried again to rip a CD. The program hung again. The log files are attached. Can you help with this?

    Bob

    Logs.zip

  2. #2
    Join Date
    Sep 2013
    Posts
    51

    Default

    I attempted to rip a CD again and, after Mezzmo was hung up for about 30 mins, Windows 7 Pro gave me the "Mezzmo is not responding" information below. I was able to rip one or two CD's before this latest message appeared, but Mezzmo was very slow. The information below says I have Mezzmo 3.4.3.0, but I really am running 3.4.4.0. Unfortunately, I had Mezzmo logging turned off when this happened.
    Bob

    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: Mezzmo.exe
    Application Version: 3.4.3.0
    Application Timestamp: 529fca28
    Hang Signature: d0da
    Hang Type: 0
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Hang Signature 1: d0da8b65ef9dd700588c63083e4795d3
    Additional Hang Signature 2: 610f
    Additional Hang Signature 3: 610fde1eccea4a7bd693b696376e1715
    Additional Hang Signature 4: d0da
    Additional Hang Signature 5: d0da8b65ef9dd700588c63083e4795d3
    Additional Hang Signature 6: 610f
    Additional Hang Signature 7: 610fde1eccea4a7bd693b696376e1715

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  3. #3
    Join Date
    Sep 2013
    Posts
    51

    Default

    I tried one more time with logging turned on. It did hang again. Logs are attached.

    Logs #2.zip

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Thanks for the logs. I think the problem is that Mezzmo is trying to download the artwork for the album from the internet but the web site is not responding or is timing out. Mezzmo should try to download the artwork but after 3 minutes of waiting, it will give up and then continue processing the CD rip without any artwork.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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