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Thread: I can't access the properties dialog for some videos

  1. #1
    Join Date
    Feb 2014
    Posts
    1

    Default I can't access the properties dialog for some videos

    Hi,

    I am using Mezzmo 3.4.4 and I notice that I have videos in my library that I can't select and choose "properties" (or "ffmpeg information") from the context-menu. There doesn't seem to be any obvious reason why these files are different from the many others in my library.

    The files in question are both h.264 and aac encoded mp4's that play just fine (and encoded in the same manner as virtually all the other videos in my collection).

    Can anyone make any suggestions to point me in the right direction?

    Thanks,

    Nicco

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,610

    Default

    Hi Nicco,

    That sounds strange. When you click on one of these files, what do you see in the Properties pane (typically in the left bottom corner of Mezzmo)? Another thing to do is run a command window (click Windows Start and type 'cmd.exe' and press enter) and then run '<mezzmo-install-folder>\ffmpeg32\ffmpeg.exe -i <filename>' where <mezzmo-install-folder> is the full path where Mezzmo is installed on your computer and <filename> is the full path of the video file. Post the results here.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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