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Thread: Active playlist missing content

  1. #1

    Default Active playlist missing content

    Hi,

    I have an active playlist for my movies with the following settings:

    Keyword hierarchy - Genre
    Type of files - Video files
    Sort by - Title (ascending)
    Sharing permissions - default settings

    I've noticed that some movies in the Documentary genre aren't listed. Some of those movies have multiple genres and they appear in the other genres correctly but not in Documentary.

    I tried maintaining the playlist but it has made no difference. Any idea how I can fix this?

    Thanks in advance

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Right-click on one of the files and click Properties. On the Properties dialog, in the Genre edit box, do you see 'Documentary" listed? If you do and still do not see the file listed under "Documentary" in your genre active playlist, then it's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging). Stop your Mezzmo server and exit Mezzmo. Then, run Mezzmo and start your Mezzmo server. Browse to the Documentary active playlist in Mezzmo and also on your device. Then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Thanks Paul. I've followed the steps and emailed the logs as requested, please let me know if you need more info.

    I can confirm at least two movies have the Documentary genre: The Cove and Turtle: The Incredible Journey
    I tried accessing the Documentary genre over XBMC on a MacOS 10.9 MacBook Pro and those movies were not listed, as expected. Just so that you know what to look for.

    I have also noticed that the same issue occurs in Video\Library\Genre: those movies aren't appearing in the Documentary genre in that playlist as well, so I assume the issue is not necessarily with my new playlist but at a lower level. But I'll leave the investigation and recommendation to you
    Last edited by errrorzz#@!??; 02-03-2014 at 09:35 PM.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - we'll analyse your logs and respond back via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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