Evaluating Mezzmo - Won't play avi movie

[harry_fine]

Dennis, Paul, a follow-up question from this newbie. By the way, the new profile resolved the issue. The question is as follows:

When you send me a new profile file for the WD TV Live, does this change become part of your master generic profile for that client device, or does everyone end up with a different profile?

[Paul]

Whenever we release a new version of Mezzmo, all device profiles are also updated, so that all registered users get the benefits of the improvements we have made.

[charger10s]

I'm having a similar problem; I'm new to the software, about 5 days into my trial period, trying to play my files on my Sony Blu-Ray Player (BDP-S570). I can see the avi files in the menu on the TV, but when I select one, I get the "unsupported or corrupted file" message. After that happens, I come back to my PC, and I see the popup about how ffmpeg has an error and needs to close. I see from several of the threads that I have been reading that the ffmpeg info is key to figuring this out, so I have pasted it below:
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FFmpeg version SVN-r25895, Copyright (c) 2000-2010 the FFmpeg developers
built on Dec 6 2010 04:07:12 with gcc 4.4.2
configuration: --enable-gpl --enable-version3 --enable-libgsm --enable-pthreads --enable-libvorbis --enable-libtheora --enable-libspeex --enable-libmp3lame --enable-libopenjpeg --enable-libschroedinger --enable-libopencore_amrwb --enable-libopencore_amrnb --enable-libvpx --disable-decoder=libvpx --arch=x86 --enable-runtime-cpudetect --enable-libxvid --enable-libx264 --extra-libs='-lx264 -lpthread' --enable-librtmp --extra-libs='-lrtmp -lpolarssl -lws2_32 -lwinmm' --target-os=mingw32 --enable-avisynth --cross-prefix=i686-mingw32- --cc='ccache i686-mingw32-gcc' --enable-memalign-hack
libavutil 50.34. 0 / 50.34. 0
libavcore 0.15. 0 / 0.15. 0
libavcodec 52.98. 0 / 52.98. 0
libavformat 52.88. 0 / 52.88. 0
libavdevice 52. 2. 2 / 52. 2. 2
libavfilter 1.68. 0 / 1.68. 0
libswscale 0.12. 0 / 0.12. 0
[mpeg4 @ 01aff260] Invalid and inefficient vfw-avi packed B frames detected

Seems stream 0 codec frame rate differs from container frame rate: 29.98 (65535/2186) -> 29.97 (5000000/166833)
Input #0, avi, from 'Z:\Bittorent\Hotaru no Hikari 2\Hotaru no Hikari 2 ep01 (704x396 XviD).avi':
Metadata:
encoder : VirtualDubMod 1.5.10.2 (build 2542/release)
Duration: 00:58:04.64, start: 0.000000, bitrate: 2199 kb/s
Stream #0.0: Video: mpeg4, yuv420p, 704x396 [PAR 1:1 DAR 16:9], 29.97 tbr, 29.97 tbn, 29.98 tbc
Stream #0.1: Audio: mp3, 48000 Hz, 2 channels, s16, 160 kb/s
At least one output file must be specified


---> DB Level Info: -99

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Any ideas?

Thanks!
Toby

[Paul]

Please send us a message to support (at) conceiva (dot) com and we'll send you an updated device profile for the Sony BDP that should fix that issue.

Also, you may need to switch your device profile (using the Media Devices dialog) to one of the "BDP (No DivX)" ones if your player doesn't support DivX.

[charger10s]

Please send us a message to support (at) conceiva (dot) com and we'll send you an updated device profile for the Sony BDP that should fix that issue.

Also, you may need to switch your device profile (using the Media Devices dialog) to one of the "BDP (No DivX)" ones if your player doesn't support DivX.

I received that patch, but i have a couple questions about the instructions for the patch.
When you say replace all .prf files, do you mean I should drop the 4 files from the download into the appropriate folder and answer yes to overwrite existing files? Or is there more to it? I do see many other .prf files of different (non-Sony) names, do I care about those?

I did do that, but I am still getting the same unsupported file error when I try to play it through the Blu-ray player. Also, there is a new problem now. A few seconds after I try to play the file and receive the error, the Blu-ray player says that Mezzmo has gone offline. When I go to my computer to check, Mezzmo says it is still running, but my connection from my computer to my router is dead. I cannot load internet pages or see my home network or anything. Furthermore, the only way I have been able to reconnect is by restarting the computer.

Any ideas?

Thanks,
Toby

[Paul]

Yes, just replace the .prf files in the DeviceProfiles folder - overwriting them and leaving the rest as they are.

The device profiles only change media format support and transcoding settings, so the network issues are probably caused by something else. Can you please e-mail support with this, as it's much easier to resolve such things via e-mail. If you can, please send through some logs using the latest versions of the device profiles, so that we could check what's happening.