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Thread: FetchTV Australia Device Profile issues

  1. #1
    Join Date
    Feb 2014
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    1

    Default FetchTV Australia Device Profile issues

    < Fetch TV > marketed in Australia by Internode and IINET
    and by Optus as the < Optus TV >
    Great box excellent features.
    The profile for this device wasn't in the Mezzmo latest list. So a quick email to Customer service and Peter responded to me with a FetchTV.zip file to try.
    I have DL and installed this Profile and set it to the default for the Fetch TV box.

    The Fetch TV package installs fine but my fetch TV Box doesn't like it.
    Fetch TV hardware version M605T
    Firmware version -3.7.4134
    Software version-Bondi

    The Generic NTSC works ok - Bit slow to load and FFwd etc is not much good but the Fetch TV Profile doesn't work at all. (unable to playback selected file) Is there a newer version or any other tips I can try - Please help ?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
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    Default

    Thanks for the feedback. Please email us at support [at] conceiva [dot] com and we'll provide a tweaked FetchTV device profile. In your email, please include a two sets of logs - one using the Fetch TV device profile and one using the Generic device profile. To create a set of logs, set your device profile to FetchTV and then turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo using your FetchTV and try to stream some files. Then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us. Repeat the same steps again with the Generic device profile.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jun 2014
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    1

    Default

    I am also having an issue with an optus provided fetch tv stb. I select the fetch profile in mezzmo 4.0.4.0 but when I try to playback through fetch I get error "playback failed".


    Please help.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
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    It's best we see a set of logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo using your FetchTV and try to stream some files. Then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Jun 2014
    Location
    Perth
    Posts
    6

    Default

    same here. im using iiNet FetchTV and since the last major update im having troubles with certain files not playing. "playback fail for undefined file" error is being displayed.
    am hoping the latest update may have fixed issue. will keep you up to date.

  6. #6
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    If no success, then please right-click on the file in Mezzmo that does not play on your Fetch TV and click 'Get FFmpeg Information'. Either post that information here or email it to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
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    Jun 2014
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    Perth
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    unfortunately still no joy.

    ffmpeg version N-59793-g7a8318f Copyright (c) 2000-2014 the FFmpeg developers
    built on Jan 16 2014 16:51:32 with gcc 4.8.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --disable-w32threads --enable-libvpx --enable-libvorbis
    libavutil 52. 62.100 / 52. 62.100
    libavcodec 55. 48.101 / 55. 48.101
    libavformat 55. 23.103 / 55. 23.103
    libavdevice 55. 5.102 / 55. 5.102
    libavfilter 4. 1.100 / 4. 1.100
    libswscale 2. 5.101 / 2. 5.101
    libswresample 0. 17.104 / 0. 17.104
    Input #0, avi, from 'G:\Documentaries\Ancient Aliens\Season 1\History.Ch.Ancient.Aliens.Season.1.1of6.The.Evid ence.XviD.AC3.MVGroup.Forum.avi':
    Metadata:
    encoder : VirtualDubMod 1.5.10.2 (build 2542/release)
    artist : Done with AutoMKV! 0.98.4 http://forum.doom9.org/showthread.php?t=140178
    Duration: 01:29:03.05, start: 0.000000, bitrate: 1760 kb/s
    Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv420p, 720x416 [SAR 1:1 DAR 45:26], 23.98 tbr, 23.98 tbn, 23.98 tbc
    Stream #0:1: Audio: ac3 ([0] [0][0] / 0x2000), 48000 Hz, stereo, fltp, 192 kb/s
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: 5, 15
    ---> Frame rate: 23.98
    ---> Aspect ratio: 45:26 PAR=1:1
    ---> Duration: 01:29:03

  8. #8
    Join Date
    Nov 2007
    Location
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    Default

    Email us at support [at] conceiva [dot] com and we'll provide a tweaked FetchTV device profile to try. In your email, include FFmpeg information for various videos that don't play.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
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    Jun 2014
    Location
    Perth
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    Default

    thanks for the super quick reply. have emailed support.

  10. #10
    Join Date
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    Update: We've just made some good improvements to the Fetch TV device profile. We'll include the new Fetch TV device profile in the next Mezzmo release. Or, you can email us at support [at] conceiva [dot] com for early access to the device profile.

    Update: Mezzmo v4.0.6.0 has been released and it includes the updated Fetch TV device profile.
    Last edited by Paul; 07-14-2014 at 11:12 AM.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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