Just about to buy mezzmo but I have encountered an audio problem

[Chris...]

Hi, I have been trialing Mezzmo and thought all was OK, until this evening.

When Mezzmo started to play an avi movie file, it said the audio was not supported and so there was no sound. The same movie file plays OK with the sound, using VLC media player on my PC.

All other files Mezzmo has trans-coded have been fine without any problems. The Device Profile I am using is Samsing B (MPEG-2).

If Mezzmo cannot trans-code avi to MPEG-2 then this is a problem that will prevent purchase. How I do to fix this problem, please?

Thanks, Chris