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Thread: Aspect ratio is incorrect

  1. #1

    Default Aspect ratio is incorrect

    the aspect ratio on all my videos is off, I have checked the video ratio, i have tried pretranscoding, I set it to the proper device and i cannot get it to unsquish the video
    I am using the dish/hopper setting for running through my sanyo tv

    ffmpeg version N-50460-g393dcbf Copyright (c) 2000-2013 the FFmpeg developers
    built on Jun 27 2013 17:20:20 with gcc 4.6.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc64/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib
    libavutil 52. 17.103 / 52. 17.103
    libavcodec 54. 92.100 / 54. 92.100
    libavformat 54. 63.102 / 54. 63.102
    libavdevice 54. 3.103 / 54. 3.103
    libavfilter 3. 41.100 / 3. 41.100
    libswscale 2. 2.100 / 2. 2.100
    libswresample 0. 17.102 / 0. 17.102
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\Users\Me\Desktop\FF Output\The Wolf of Wall Street.mp4':
    Metadata:
    major_brand : isom
    minor_version : 1
    compatible_brands: isomavc1
    creation_time : 2014-02-02 11:36:02
    encoder : FormatFactory : www.pcfreetime.com
    Duration: 02:59:49.73, start: 0.000000, bitrate: 981 kb/s
    Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 640x272 [SAR 1:1 DAR 40:17], 853 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc
    Metadata:
    creation_time : 2014-02-02 11:36:02
    handler_name : video
    Stream #0:1(und): Audio: aac (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 125 kb/s
    Metadata:
    creation_time : 2014-02-02 11:39:37
    handler_name : sound
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: 21, 100
    ---> Frame rate: 23.98
    ---> Aspect ratio: 40:17 PAR=1:1
    Last edited by the_wondersmith; 04-05-2014 at 01:08 PM.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Two things to try:

    • When the video is playing on your device, press the Tools or Options or Settings button on your device's remote control and see if there are Display mode or View mode or Zoom mode settings. Often devices have display/view/zoom settings to let you view the video as zoomed, fitted or as original.
    • If your device does not have these settings, then you can try the "Adjust video aspect ratio" checkbox on the Device Settings dialog (Performance tab). This will tell Mezzmo to adjust the pixel aspect ratio to use square pixels when transcoding your video. Go to the Media devices dialog and edit your device. Set this checkbox and then go to the Transcoding tab on this dialog and delete your transcoded files. Try streaming now.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Unhappy

    The tv has no zoom settings and I have tried it with that checkbox checked and unchecked

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    OK - it's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Go to the Media Devices dialog and edit your device. On the Device Settings dialog, go to the Transcoding tab and delete your transcoded files. Now stream the video and when it appears with the wrong aspect ratio, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    sent the log in last week

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Quote Originally Posted by the_wondersmith View Post
    sent the log in last week
    Do you get a reply from us? If not, then please email the logs into us again at support [at] conceiva [dot] com. Your email may not have reached us for some reason. Make sure the email attachment is under 10MB in size. If over 10MB, then upload it to a file sharing site like dropbox, mega.co.nz, etc., and email us the download link.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7

    Default

    just resent!

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - got your logs. We'll analyse them and reply via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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