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Thread: v4 Bug

  1. #1
    Join Date
    Mar 2012
    Posts
    387

    Default v4 Bug

    Moving the database from one location to another nuked the entire database and removed all of my libraries. Not good. It's all reset back to zero.

  2. #2
    Join Date
    Mar 2012
    Posts
    387

    Default

    Even my media devices got nuked.

  3. #3
    Join Date
    Mar 2012
    Posts
    387

    Default

    Screen shots of the appropriate areas (the database folder is the new one I moved it to).

    Properties.png
    media_devices.png
    main_screen.png

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Sorry for the problems. Is the folder listed correctly in the Options dialog (General page)?

    It's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and exit Mezzmo. Start Mezzmo again and wait until it launches. Then exit Mezzmo again. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Mar 2012
    Posts
    387

    Default

    Quote Originally Posted by Paul View Post
    Sorry for the problems. Is the folder listed correctly in the Options dialog (General page)?

    It's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and exit Mezzmo. Start Mezzmo again and wait until it launches. Then exit Mezzmo again. Zip up all the logs and email them to us at support [at] conceiva [dot] com.
    Yes, that's what I used to move the database, was the Options dialog. I will be unable to test it tonight, so my streaming will be offline for the night, that's what I get for upgrading as soon as it came out, but I will turn on logging and try it Thur night.

    Apparently this functionality wasn't tested by the beta testers.

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    This feature has been extensively tested during the Beta testing period. Several issues were reported and fixed and confirmed to be working. However, that does not help your situation - so please email us the logs and we'll look into it immediately so we get you back up and running ASAP.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Mar 2012
    Posts
    387

    Default

    Quote Originally Posted by Paul View Post
    Sorry for the problems. Is the folder listed correctly in the Options dialog (General page)?

    It's best we see a set of logs. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and exit Mezzmo. Start Mezzmo again and wait until it launches. Then exit Mezzmo again. Zip up all the logs and email them to us at support [at] conceiva [dot] com.
    E-Mail Sent

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Thanks - after we get your logs, we'll analyze them and report back via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
    Join Date
    Mar 2012
    Posts
    387

    Default

    Any update on this yet?

    I am holding off on upgrading to 4.0.2 just in case this will cause issues.

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Just fixing it now. We will post back here when completed.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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