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Thread: Mezzmo Upgrade (4.0.1.0) - Lots of Files Show as "Invalid File"

  1. #1

    Question Mezzmo Upgrade (4.0.1.0) - Lots of Files Show as "Invalid File"

    Help! I upgraded to the newest Mezzmo yesterday afternoon (v4.0.1.0) and have had issues since.
    Numerous MKV/MP4/AVI files under directories show "Invalid File" / "Invalid Media File." The only fix is to rename the file, then it seems to work. It's pretty annoying to have to go rename a bunch of files (add a "1" or something) in order for Mezzmo to see them as valid and be able to stream.

    What is the fix? Or do I have to downgrade to the most recent release in order to not have this issue?

    Thanks.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Where do you see "Invalid File" / "Invalide Media File"? In Mezzmo (Windows) app or on your device? If Mezzmo, take a screenshot and post that here. If on your device, then right-click on the file in Mezzmo and click Properties. On the Properties dialog, take a screenshot of the General tab and then go to the Video tab and take a screenshot and post those here. Also, right-click on the file in Mezzmo and click 'Get FFmpeg Information'. Post that here.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Thanks for the reply. It's only in Mezzmo that they show as invalid. The files play fine in vlc/windows media player.
    Here are screenshots:
    mezzmo screen 1.PNGmezzmo screen 2.PNG

  4. #4

    Default

    I cannot right click and select properties or ffmpeg information as they are both greyed out.
    mezzmo screen 3.PNG

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Try this: Create a new temporary playlist under Library (click Create Playlist -> Playlist and call your playlist (say) "Test"). Then drag and drop these invalid files into this playlist in the tree in Mezzmo. Next, right-click on the playlist and click Maintain Playlist. On the Maintain dialog, select "Update all attributes" radio button and proceed to maintain the playlist. After maintenance has completed, select the playlist again and see if those files are now valid. Let us know how you go.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6

    Default

    They still show as invalid after moving to a new playlist then running Maintain Playlist.

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    OK - email us at support [at] conceiva [dot] com and we'll provide further steps to get up and running.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8
    Join Date
    Jun 2014
    Posts
    3

    Default

    Not to thread hijack, but......
    Same issue. Mezzmo has been a rock. Once I've updated to 4.01 and now 4.02 it says invalid file when streaming. I can play form my pc through Mezzmo. When stream to my panasonic S60 viera some files work while others the audio will play but no picture. Tries steps above but nothing....Help!!!!!

    Update: I've noticed that it is many of the videos I haven't really played. Could it be that they need to be transcoded first?
    Update 2: Nope, doesn't seem to be it. Have log file and will send it in.
    Last edited by m2teach; 06-08-2014 at 12:38 AM.

  9. #9
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks for the information. Email us the logs to support [at] conceiva [dot] com and we'll get you back up and running.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  10. #10
    Join Date
    Jun 2014
    Posts
    3

    Default

    Paul: Sent in log. Look forward to hearing from you guys.

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