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Thread: Mezzmo crashes after upgrade to 4.0.2.0; crash dumps too large to upload

  1. #1
    Join Date
    Jul 2013
    Posts
    2

    Default Mezzmo crashes after upgrade to 4.0.2.0; crash dumps too large to upload

    Mezzmo crashes when starting. I upgraded yesterday to version 4.0.2.0 from an older version (maybe 3.7.something?).

    I have a large database (over 50,000 files). The database conversion started, but I did not stay at the machine while the conversion ran, so I do not know whether there was any indication as to whether the conversion completed. However, Mezzmo crashed before I returned to the machine several hours later. Each time I start Mezzmo it crashes during initialization.

    I have subsequently installed version 4.0.3.0, and restarted the machine.

    I have available a crash file from 4.0.3.0, as well as the crash file from the initial startup of 4.0.2.0 (the execution that included the database conversion).

    The files are large (37M and 78M, respectively), and exceed the size limitations imposed both by my email provider and by this site's upload manager. Please advise as to how to post?

    Thanks

    Mark

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Mark,

    Sorry for the crashes. We'll look into it ASAP and get you back up and running. Please upload the crash dump zip files to a filesharing site like dropbox, mega.co.nz, skydrive, etc. and email us the download link to support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jul 2013
    Posts
    2

    Default Following up

    Quote Originally Posted by Paul View Post
    Hi Mark,

    Sorry for the crashes. We'll look into it ASAP and get you back up and running. Please upload the crash dump zip files to a filesharing site like dropbox, mega.co.nz, skydrive, etc. and email us the download link to support [at] conceiva [dot] com.
    Thanks. I have posted to dropbox and have sent email.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - we'll download them and analyse them shortly. We'll respond via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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