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Thread: Error opening file

  1. #1
    Join Date
    Jul 2014
    Posts
    3

    Default Error opening file

    I've just updated my Android app to 1.0.6 and I can't seem to open any video files now. It keeps saying Error opening file with a long bunch of letters and characters at the end.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    To help us understand better, what server are you streaming from and to what device/media player?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jul 2014
    Posts
    3

    Default

    I'm streaming from my PC running Windows 8.1 to my Google Nexus tablet running Android KitKat. As far as I can tell this started after the most recent Mezzmo update, it worked perfectly before that. I'm also streaming to my Samsung bluray player which works 100%.

  4. #4
    Join Date
    Jul 2014
    Posts
    3

    Default

    Also, I was using BSPlayer to play the files

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Understand. Please turn on logging in Mezzmo Android app. To do this, go to Settings and turn on "Enable Logging". Next, turn on logging in Mezzmo server (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Now reproduce the problem you are having when opening/playing files. Once reproduced, stop your Mezzmo server and exit Mezzmo Windows. Zip up the logs and email them to us at support [at] conceiva [dot] com. Also, email us the Mezzmo Android logs (go back to Settings and touch "View Logs" to access the log file on your Android device).

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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