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Thread: Audio issues

  1. #1

    Default Audio issues

    I have been using Mezzmo for a little while with no issues. Lately I have had a few movies that will not play the audio. I have pre-transcoded the files several times and still no audio. My tv is a Sony Bravia 52xbr9.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    The audio channel within the video could be badly encoded or encoded in such a way that your TV's firmware cannot decode and play it. When you pre-transcode the video, select the "Force full transcode of all channels" checkbox on the Pre-transcode Formats dialog when you click the "Choose Formats" link on the Pre-transcode Files dialog. After pre-transcoding has completed, try streaming the file now.

    If no better, then please let us know the device profile you are using with your TV (I would suggest using the "Sony Bravia KDL" device profile). Go to the Media Devices dialog to see this. Also, post the FFmpeg Information for one of the videos that plays without any audio. Right-click on the video and click 'Get FFmpeg Information'.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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