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Thread: Aspect ratio problem

  1. #21
    Join Date
    Nov 2007
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    Melbourne, Australia
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    Default

    If you are using the "Panasonic BDP" device profile, then such files would be transcoded to MPEG2 and they may lose the aspect ratio. Can you please try the "Sony Bravia KDL" device profile as a test and see if that produces a file with proper aspect ratio?

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  2. #22
    Join Date
    Jan 2012
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    3

    Default

    Hi, Dennis,
    as far as I know the "Panasonic BD 85" only produces MPEG2 files via DLNA. The "Sony Bravia KDL" device profile produces different mistakes regarding the aspect ratio, e.g. some movies are shown in 4:3 instead of Cinemascope while other Cinemascope movies are shown in 16:9. I am really interested in purchasing your fascinating software and would be very glad if you could help me handling this problem.

  3. #23
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
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    11,616

    Default

    Ok, if the Sony's profile doesn't work properly, then we may need to add another section to the device profile to force a certain aspect ratio. Can you please open a support ticket and I'll send you a device profile to try?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  4. #24
    Join Date
    Jan 2012
    Posts
    3

    Default support ticket

    Sorry, but what do you mean by "open a support ticket"?

  5. #25
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    I mean open a support request Please use this page: http://www.conceiva.com/support/default.asp

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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