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Thread: Help, Sharp Aquos LC-70EQ10U and MKVs

  1. #1
    Join Date
    Feb 2012
    Posts
    3

    Default Help, Sharp Aquos LC-70EQ10U and MKVs

    So, I just bought a new sharp LC 70EQ10 and hooked it up to the network. Hooked up to the network via cat6 gigabit network, plenty of bandwidth onto an I5 w/16gb ram and plenty of processing power to transcode as needed.

    However, whenever I try to play an MKV file from the DLNA menu I get a "Can't play file". It doesn't even seem to be trying to transcode it or anything. The TV does claim to support MKVs.

    I have tried all four sharp profiles (NTSC, PAL, Sharp 2011, and Sharp 2012 - using the last). Only one that plays anything is the Sharp 2012 which plays everything I have tried except the MKVs it seems.

    On the same network I have a Vizio M series, and two Sharp LE635's all of which are playing the MKVs just fine.

    Little help?

    Edit: FFPMEG of a file in question:

    ffmpeg version N-59793-g7a8318f Copyright (c) 2000-2014 the FFmpeg developers
    built on Jan 16 2014 16:51:32 with gcc 4.8.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --disable-w32threads --enable-libvpx --enable-libvorbis
    libavutil 52. 62.100 / 52. 62.100
    libavcodec 55. 48.101 / 55. 48.101
    libavformat 55. 23.103 / 55. 23.103
    libavdevice 55. 5.102 / 55. 5.102
    libavfilter 4. 1.100 / 4. 1.100
    libswscale 2. 5.101 / 2. 5.101
    libswresample 0. 17.104 / 0. 17.104
    Input #0, matroska,webm, from 'D:\Mezzmo Library\TV Shows\Game of Thrones\Game of Thrones - Season 1\Game of Thrones - s01 - e01.mkv':
    Metadata:
    title : GAMEOFTHRONES_D1.Title800.BlurayRip
    encoder : libebml v0.7.8 + libmatroska v0.8.1
    creation_time : 2012-04-29 13:14:51
    Duration: 01:01:36.99, start: 0.000000, bitrate: 7840 kb/s
    Chapter #0.0: start 0.000000, end 6.006000
    Metadata:
    title : (01)00:00:00:000
    Chapter #0.1: start 6.006000, end 436.436000
    Metadata:
    title : (02)00:00:06:006
    Chapter #0.2: start 436.436000, end 536.536000
    Metadata:
    title : (03)00:07:16:436
    Chapter #0.3: start 536.536000, end 1094.510000
    Metadata:
    title : (04)00:08:56:536
    Chapter #0.4: start 1094.510000, end 1726.558000
    Metadata:
    title : (05)00:18:14:510
    Chapter #0.5: start 1726.558000, end 2375.581000
    Metadata:
    title : (06)00:28:46:558
    Chapter #0.6: start 2375.581000, end 3000.038000
    Metadata:
    title : (07)00:39:35:581
    Chapter #0.7: start 3000.038000, end 3632.629000
    Metadata:
    title : (08)00:50:00:038
    Chapter #0.8: start 3632.629000, end 3696.901000
    Metadata:
    title : (09)01:00:32:629
    Chapter #0.9: start 3696.901000, end 3696.992002
    Metadata:
    title : (10)01:01:36:901
    Stream #0:0: Video: h264 (High), yuv420p(tv, bt709), 1920x1080, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 48003.07 tbn, 47.95 tbc (default)
    Stream #0:1: Audio: ac3, 48000 Hz, 5.1(side), fltp, 448 kb/s (default)
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: 51, 100
    ---> Frame rate: 23.98
    ---> Aspect ratio: 16:9 PAR=1:1
    ---> Duration: 01:01:36

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    We may need to create a new device profile for this model. Please turn on logging on Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Next, go to the Media Devices dialog and edit your Sharp TV. On the Device Settings dialog, go to the Transcoding tab and turn off transcoding. Click OK to save your changes. Try streaming your MKV now. It may stream OK now since Mezzmo server is streaming your files directly to your TV without any transcoding. Next, turn transcoding back on and try streaming the same MKV. When this does not play, then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us. In your email, also include the supported video, music, photo and subtitle formats for your TV. This will assist us create the new device profile.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Feb 2012
    Posts
    3

    Default

    Paul, still having these problems and having issues with replying to your emails.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,648

    Default

    If you are using a Gmail email address to send the logs, then it may bounce back with a "read error". This appears to be a problem from Google and many people are complaining about it to Google. For the moment, upload the logs to a filesharing site like Google Drive, Dropbox, mega.co.nz, etc. and email us the download link.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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