AAC Problem

[Boogity]

I am running 4.06 and I can't play AAC files. video is fine just no audio. Tried 5 different aac files and no go.
Thanks,
Roger

[Paul]

Hi Roger,

We'll need to know the following:

• The DLNA device (incl. model number) you are steaming to.
• The device profile assigned to your device in the Media Devices dialog.
• The FFmpeg information for one of the AAC files that does not play. Right-click on the file in Mezzmo and click 'Get FFmpeg Information'.

[Boogity]

WD Live
WDBHG70000NBK01 GEN 3

WD TV LIVE Streaming Media Player

ffmpeg version N-59793-g7a8318f Copyright (c) 2000-2014 the FFmpeg developers
built on Jan 16 2014 16:39:38 with gcc 4.8.2 (GCC)
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl32 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-pthreads --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc32/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib --enable-libvpx --enable-libvorbis
libavutil 52. 62.100 / 52. 62.100
libavcodec 55. 48.101 / 55. 48.101
libavformat 55. 23.103 / 55. 23.103
libavdevice 55. 5.102 / 55. 5.102
libavfilter 4. 1.100 / 4. 1.100
libswscale 2. 5.101 / 2. 5.101
libswresample 0. 17.104 / 0. 17.104
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'F:\A Movie for Mezzmo\XXX XXX XX X 2014 READ NFO 1080p HDRip x264\XXX XXX XX X 2014 READ NFO 1080p HDRip x264-XXX XX X.mp4':
Metadata:
major_brand : isom
minor_version : 512
compatible_brands: isomiso2avc1mp41
encoder : Lavf54.63.104
Duration: 01:43:11.72, start: 0.160000, bitrate: 7662 kb/s
Stream #0:0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 1918x804 [SAR 1:1 DAR 959:402], 7436 kb/s, 25 fps, 25 tbr, 25k tbn, 50 tbc (default)
Metadata:
handler_name : VideoHandler
Stream #0:1(unk): Audio: aac (mp4a / 0x6134706D), 48000 Hz, 5.1, fltp, 215 kb/s (default)
Metadata:
handler_name : SoundHandler
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 40, 100
---> Frame rate: 25.00
---> Aspect ratio: 959:402 PAR=1:1
---> Duration: 01:43:11

[Paul]

Try this: Go to the Media Devices dialog and edit your WD TV Live device. On the Device Settings dialog, go to the Transcoding tab and turn off transcoding. Save your changes. Next, right-click on the MP4 file and click Properties. On the Properties dialog, go to the Transcoding tab and delete any transcoded files listed there. Now try streaming the MP4 file to your WD TV Live. This time, Mezzmo server will stream it directly to your device without transcoding it. Let us know if it plays OK. If it does, then email us at support [at] conceiva [dot] com and we'll provide an update device profile to try.

[Boogity]

Paul,
That didn't fix it. I tried about 5 other AAC files and about half of them played. But , an old problem has came back that had forced to downgrade the WD firmware: When I switch to another movie, all I get is the WD spinning wheel, until I reboot the WD. Any ideas? Dolby Digital surround is my choice on everything. I noticed there use to be WD Generation 3 on your device profiles but I can't find it now. I know a lot of things but at one time I had everything working fine.
Thanks,
Roger

[Paul]

Hi Roger,

Email us the FFmpeg information for the files that play and those that do not play. We'll try to determine the attributes and tweak the device profile for you. Email all information to support [at] conceiva [dot] com.

[Boogity]

Paul,
The one that won't play CC:
ffmpeg version N-59793-g7a8318f Copyright (c) 2000-2014 the FFmpeg developers
built on Jan 16 2014 16:39:38 with gcc 4.8.2 (GCC)
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl32 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-pthreads --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc32/lib --pkg-config=pkg-config --disable-w32threads --enable-zlib --enable-libvpx --enable-libvorbis
libavutil 52. 62.100 / 52. 62.100
libavcodec 55. 48.101 / 55. 48.101
libavformat 55. 23.103 / 55. 23.103
libavdevice 55. 5.102 / 55. 5.102
libavfilter 4. 1.100 / 4. 1.100
libswscale 2. 5.101 / 2. 5.101
libswresample 0. 17.104 / 0. 17.104
Input #0, matroska,webm, from 'F:\A Movie for Mezzmo\Law And Order SVU - Season 14 [DVDRip][x264]-cOOt\Law.and.Order.SVU.S14E01.DVDRip.X264.mkv':
Metadata:
encoder : libebml v1.3.0 + libmatroska v1.4.0
creation_time : 2013-09-12 01:27:11
Duration: 00:43:22.15, start: 0.000000, bitrate: 791 kb/s
Stream #0:0(eng): Video: h264 (High), yuv420p, 720x404 [SAR 1:1 DAR 180:101], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Metadata:
title : X264
Stream #0:1(eng): Audio: aac, 48000 Hz, stereo, fltp (default)
Metadata:
title : DTS
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 31, 100
---> Frame rate: 23.98
---> Aspect ratio: 180:101 PAR=1:1
---> Duration: 00:43:22
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
The one that will:

Paul, I can't find one that will play. Must of deleted from, trash folder automatic;

[Paul]

OK - email us support [at] conceiva [dot] com and we'll provide a device profile to try.

[Boogity]

Paul, The directions you sent me worked great. Thanks for all of your help.

Roger