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Thread: Latest update 4.1.1.0 Media Server Crashes

  1. #1

    Default Latest update 4.1.1.0 Media Server Crashes

    Hi
    I updated Mezzmo last night using auto update from version 3.4.1. Everything went without a hitch, except on startup of the Media Server it crashed. The Log files indicated there was a problem loading a device profile. It turns out the device profile folder was empty! I copied over the old profiles from a backup folder and everything seems ok. Iím guessing this was just a one off and related to upgrading from 3.4.1. Anyone had this problem? Should I re-install to get the latest profiles?

    Wakelest

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Wakelest,

    This is not normal. You should have the latest device profiles. To get them, I suggest you download the Mezzmo installer from www.mezzmo.com and then run it. You don't need to uninstall your current Mezzmo. When prompted to Repair, click Yes and it will update all your Mezzmo program files - including your device profiles.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Nov 2014
    Posts
    1

    Default

    Hello.
    This also happens to me.
    I tried to repair but it still crashes,

    Johnny

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Johnny,

    Please email us at support [at] conceiva [dot] com and we'll help out. In your email, include the crash dump file so we can see what's going wrong. When a crash occurs, click the 'Go To Folder' button on the Mezzmo crash window to access the crash dump file(s). If the crash dump file)s) are > 10MB, then upload them to a filesharing site like OneDrive, Google Drive, Dropbox, mega.co.nz, etc. and email us the download link.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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