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Thread: Library/folder suddenly gets inaccessible from GUI

  1. #1

    Default Library/folder suddenly gets inaccessible from GUI

    Hi,

    Win 8.1. 64bit, Mezzmo 4.1.1

    I am experiencing a very strange problem, which have repeated it self a few times now.

    My library in Mezzmo wil suddenly get inaccessible from within the Mezzmo GUI, so i cant double click, and drill down on my folder structure, making adjustements to my files etc. Right clicking and choosing "delete" doesn't do anything either (hoping to being able to add it again, and starting over).. Only possibility, is to uninstall/Install Mezzmo once again, only to face the face this problem again after a few restarts of Mezzmo. Happened 3 times now

    Please note: It's from my PC, within the Mezzmo software GUI. Form my DLNA clients, everything is accessible, and playable just fine.

    It's just like my Mezzmo library gets "frozen", without me being able to interact with it and the files contained in there, from within the Mezzmo GUI on my PC.

    Anyone experiencing a similar problem ?

  2. #2
    Join Date
    Mar 2011
    Posts
    350

    Default

    Quote Originally Posted by kraksen View Post
    Hi,

    Win 8.1. 64bit, Mezzmo 4.1.1

    I am experiencing a very strange problem, which have repeated it self a few times now.

    My library in Mezzmo wil suddenly get inaccessible from within the Mezzmo GUI, so i cant double click, and drill down on my folder structure, making adjustements to my files etc. Right clicking and choosing "delete" doesn't do anything either (hoping to being able to add it again, and starting over).. Only possibility, is to uninstall/Install Mezzmo once again, only to face the face this problem again after a few restarts of Mezzmo. Happened 3 times now

    Please note: It's from my PC, within the Mezzmo software GUI. Form my DLNA clients, everything is accessible, and playable just fine.

    It's just like my Mezzmo library gets "frozen", without me being able to interact with it and the files contained in there, from within the Mezzmo GUI on my PC.

    Anyone experiencing a similar problem ?
    I get it pretty regularly, too with WHS 2011 both v4.1 & V4.1.1. You can wait it out, but it takes awhile.

  3. #3
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    It's best we see a set of logs when this occurs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and then restart your Mezzmo server. Exit Mezzmo (Windows) app and then run it again. Now reproduce the problem. Once reproduced, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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