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Thread: Items not listed on Samsung F TV (Mezzmo 4.1.2.0)

  1. #1

    Default Items not listed on Samsung F TV (Mezzmo 4.1.2.0)

    Since the 4.1.1.0 update (I missed 4.1.0.0), I've had issues with folders not displaying all the items on a Samsung F TV. It might be a coincidence, but it seems that when the problems arises, only the first 50 items are displayed. Amongst those, folders don't seem to be updating dynamically as they used to. The only solution I have found so far is restarting the Mezzmo media server. It's happened several times since the 4.1.1.0 update. I installed 4.1.2.0 today and it happened again. A DLNA client on another PC does not have the issue so I am wondering if it's a profile problem. I am going to try reverting to 4.0.6.0. for now as this is a real inconvenience to deal with. I have several auto-downloaders for TV shows that dump files into a certain directory once download is complete. This directory is set as a dynamic playlist in Mezzmo and is where I am having problems. I haven't noticed the problem with any other playlists/folders, but that could be because they are rarely ever changed.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi Andrew,

    Sorry for the problem. We'll try to fix the issue ASAP. It's best we see a set of logs when the problem occurs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Now try to reproduce the problem on your Samsung F-series TV. When it occurs, stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com. In your email, also make a note of the folder path/name that is wrongly listed and how many items should be listed.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Thank you for the quick reply. It just happened again so I will email you a link to the logs.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Thanks - got your logs. We'll analyse them and respond back via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    I haven't heard anything for a while so it looks like this probably isn't going to be a quick fix. It is so frustrating because I have to restart the service so frequently. Although I first noticed the problem with a Samsung UN65F8000, I have since noticed it with other devices, namely 3 Samsung D series TVs, MediaMonkey installed on a PC solely for testing this problem and MediaHouse on an Android tablet. I have kept 4.1.2.0 running in case you needed more information from me, but it's driving me and the family crazy. Please let me know if I can safely revert to 4.0.6.0. Thanks.

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi Andrew,

    Sorry for the delay. We are trying to reproduce the problem at the moment. A few other users have also reported a similar problem, so there is definitely something going wrong when listing files in folders. We'll report back here when we have reproduced & fixed the problem. You can revert back to v4.0.6.0 - however your Mezzmo database was upgraded when updating to v4.1.x and is no longer compatible with v4.0.6.0 so you would need to create a new Mezzmo library from scratch. We'll try to get a fix to you ASAP.
    Last edited by Paul; 11-25-2014 at 01:11 PM. Reason: typo

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7

    Default

    Hi Paul,

    Thanks for the reply. My database is currently 5.6Gb - I keep it well backed up!

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Update: We think we have fixed the issue and have sent a patch to several users for testing & confirmation. If you wish to try the patch, please email us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9

    Default

    Hi Paul,

    It’s now been a week with 4.1.2.7 and no repeat of the problem, so I think it’s safe to say it’s fixed.

    Thank you so much for your support again.

    Andy.

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Great news, Andy. Thanks for the confirmation. We're about to release Mezzmo v4.1.3.0 and it will include this fix and several others for problems reported by users.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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