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Thread: Artwork suddenly not seen by WDTV Live

  1. #1

    Default Artwork suddenly not seen by WDTV Live

    Hi Everyone,

    Updated to Mezzmo V4.1.3 recently and both my WDTV live boxes suddenly aren't getting the artwork for the Video files. I've restored the DB, I've check the 'new' folder called Poster that contains all the artwork, I've recopied the original artwork DB from prior to the upgrade (somehow the Poster file suddenly had blown up to 120,000 jpgs), I've selected each of the WD TV profiles for playback, I've played with about every option I can think of .... no love. Up until this last version WDTV live had no issues with displaying the Video Art.

    Any help would be appreciated

    Thanks in advance

    Marc

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Marc,

    It's best we see a set of logs and that may show what's going wrong. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Exit Mezzmo (Windows) app and start it again. Right-click on a video in Mezzmo and click Properties. Do you see your poster artwork in the Properties dialog? Next, connect to Mezzmo server form your WD TV Live and try browsing various folders/playlists. When you see no artwork for your files on your WD TV Live, then stop your Mezzmo server and exit Mezzmo. Zip up all the logs and email them to us at support [at] conceiva [dot] com for analysis.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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