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Thread: Samsung Smart TV DLNA Issue - AllShare vs replacement Smart Link embedded app.

  1. #1
    Join Date
    Jul 2011
    Posts
    35

    Default Samsung Smart TV DLNA Issue - AllShare vs replacement Smart Link embedded app.

    Hello to all and especially the wise sages of Mezzmo.

    Need a simple, easy answer here as time is of the essence due to return privileges.

    First, the bona fides...

    I am running Version 4.1.3.0 on a Dell T610 Dual Hex-Core with Server 2008 R2 up to date as well.

    I have many devices, including various Popcorn Hour, WDTV, eGreat and a few other lesser know "also-ran" models and also a few
    "Smart TV's" which is why I am here.

    There are just some model Smart TV's that don't work properly, and I accept that, however I have 2 recent Samsung
    TV's that are the crux of this post.

    The Samsung 40" 2013 Model UN40EH5300FXZA with what WAS called AllShare as the embedded DLNA app is called on that model,
    pretty much works as desired with Mezzmo and my video library.

    The Samsung 40" 2014 Model UN40H6350AFXZA that I just bought with the "New & Improved AllShare replacement" embedded
    DLNA app called Samsung Link only allows PLAY on the remote control. No other functions work. No FF, RW, Pause or Search will
    work and the TV returns a "Not Available" response when tried. The OLDER TV ALLOWS most of these functions in one way or another.

    After several tries contacting various Samsung support portals, I have come to the conclusion that if nobody here has a solution
    for this that I am simply going to return the TV to Amazon and get one of the older model that I already have since THAT one
    works acceptably.

    Thanks for any and all replies.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Streaming to the Samsung Link app on your TV should be fine. We have not had any reports of it being limited in its playing capabilities. First thing to check is the device profile assigned to your TV in the Media Devices dialog in Mezzmo. It should be using 'Samsung H'. Also, check that transcoding is turned on - go to the Device Settings dialog (Transcoding tab) to check this.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jul 2011
    Posts
    35

    Default

    Paul, you are a giant amongst men. I have so many things that access my network that I sometimes forget to clear the list. The TV wasn't in the Mezzmo device list (though it DID play videos.... how strange) Anyway, I totally cleared the device list and looked again... VOILA, it saw it and assigned the correct profile. I do not do any transcoding.... if it doesn't play I will fix the file myself so that it works on 99% of whatever is thrown at it. No transcoding and set with the H profile it works as it should. Whoulda thunk it. I shall make that the 1st place to look from now on. Again, thanks for the timely advice and support. Happy New Year to you and the rest of the staff.... and everyone else for that matter.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Glad that works (and you don't have to return your new TV!). Hope you have a great New Year too!

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Jul 2015
    Location
    Scottsdale, AZ
    Posts
    2

    Default

    Paul,
    I'm in the trial period of Mezzmo, using a Samsung LED H7150 Smart TV. Model UN60H7150AFXZA.
    The Samsung Link doesn't exist. Instead I have Samsung Smart View 2.0. Samsung is showing me
    Mezzmo 1 and Messmo 2. Neither one will connect. The message is "request cannot be completed.
    It will be returned to the main screen." The device profile assigned to my TV is 'Samsung H' and
    transcoding is on. Using a Belkin n600 router with Twonky media server on the USB drive. I disconnected
    the drive but the software can't be disabled with the router manager.
    Warren

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Warren,

    Everything seems to be setup correctly, but it seems something on your home network is blocking DLNA/UPnP communication. It's best we see a set of logs to determine what's going wrong. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. On your TV try to connect to Mezzmo and browse some playlists/folder and play some files. When that fails, stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all your logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Jul 2015
    Location
    Scottsdale, AZ
    Posts
    2

    Default

    Thanks, Paul. Email sent -- probably two of the same.
    Warren

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Thanks - got your logs. We'll reply via email after we analyse them.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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