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Thread: The Mezzmo service doesn't start automatically

  1. #1

    Angry The Mezzmo service doesn't start automatically

    I'm running the latest version of Mezzmo (4.1.3.0) on Windows Server 12 R2.

    The Mezzmo service doesn't start automatically when my server is rebooted. I can start the service manually and everything works just fine.

    In Windows Services, I've tried setting the Startup Type to both Automatic or Automatic (Delayed Start) and neither of those settings made the Mezzmo service start automatically.

    Ian Schwartz
    Ottawa, Canada

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,614

    Default

    Hi Ian,

    Sounds like there is another service or program conflicting with Mezzmo server at start up. We'll know more if we see a set of logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and stop your Mezzmo server. Reboot your computer, When Mezzmo server does not start up, then exit Mezzmo app (if running) and zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default Find Logs Here

    I've tried emailing those logs to Conceiva Support and the messages got bounced, so I'm giving uploading them here a try. Please let me know if this is sufficient.

    Happy New Year...Ian
    Attached Files Attached Files

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,614

    Default

    Thanks for the logs. They show that Mezzmo server is not even starting up at all. This suggests that something on your computer is stopping the Mezzmo server Windows service from starting up. I guess it's another Windows service that is very slow to start up.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Question Is that it?

    Quote Originally Posted by Paul View Post
    Thanks for the logs. They show that Mezzmo server is not even starting up at all. This suggests that something on your computer is stopping the Mezzmo server Windows service from starting up. I guess it's another Windows service that is very slow to start up.
    That doesn't give me much to go on. Should I expect a more in-depth reply? A solution?

    Ian

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,614

    Default

    Hi Ian,

    Assuming you have the Mezzmo Windows service set to 'Automatic' and logging turned on, then the logs show that the Mezzmo Windows service is not even getting started. Windows OS starts Windows services when you start your computer so this will be something to do with your current Windows configuration. You can try disabling some other Windows services listed in the Services window to try to isolate the Windows service that is taking so long to start. If no success, let us know and we'll help further.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Mar 2012
    Posts
    217

    Default

    He might also try looking in the Windows Applications Event Log and see if there are any warnings or errors there regarding Mezzmo. Alot of times startup conflicts will show up there.

  8. #8
    Join Date
    Jun 2010
    Posts
    136

    Default

    Quote Originally Posted by buckyschwartz View Post
    In Windows Services, I've tried setting the Startup Type to both Automatic or Automatic (Delayed Start) and neither of those settings made the Mezzmo service start automatically.
    For what its worth don't put it on Automatic Delay. Will take it 2 minutes to startup after boot.

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