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Thread: Samsung BD-F5900 Profile Help

  1. #1
    Join Date
    Jan 2015
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    4

    Default Samsung BD-F5900 Profile Help

    I'm trying out the Mezzmo for the first time and I have a Samsung BD-F5900 3D Bluray player ,it profiles shows unknown i set it to blurayd 3d but no Thumbnails show up. which Profile is the best. Im Currently using Serviio and Plex but want a server to provide best of both worlds.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
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    Try the 'Samsung BDP (2013 models)' device profile. If no success, let us know and we'll help further.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
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    Jan 2015
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    i changed profile not working yet was wondering if it takes a little while , did notice that thumbnails seem to work on the "Audio" part , not the movies. Perhaps a port i need to open . I am running Mezzmo on WHS2011 fyi

  4. #4
    Join Date
    Nov 2007
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    Melbourne, Australia
    Posts
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    If you see lists of files and thumbnails from Mezzmo server on your Samsung BDP, then your ports are fine (i.e. data is getting through).

    It's best we see a set of logs. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Connect to Mezzmo server from your Samsung BDP and browse some folders/playlists and try to play a few files. Then stop your Mezzmo server and exit Mezzmo app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
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    Jan 2015
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    I sent the email. I really Appreciate the quick support,this is one of the reasons why I am very interested in Mezzmo I noticed the the quick support on the forums and frequent updates to your product thank you

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

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    OK - we'll check the logs soon and report back via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
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    Jan 2015
    Posts
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    For some Reason I was getting a delay sending email to you guys and while I was looking around in my Bluray player I realized my Model is a BD H5900 I tried the samsung H profile but comes back the same. I recent the zipped Log thanks.

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

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    Try uploading the logs to a filesharing site like Google Drive, Dropbox, mega.co.nz, etc. and email us the download link.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
    Join Date
    Jan 2015
    Posts
    2

    Default Samsung BD-H5900

    Quote Originally Posted by Paul View Post
    Try uploading the logs to a filesharing site like Google Drive, Dropbox, mega.co.nz, etc. and email us the download link.
    I also have trouble with the Samsung BD-H5900 showing no pictures, videos, with multiple device profile attempts. However the file structure was accurate when viewing from the blu-ray. Was there any resolution?

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    If you are seeing your folders but no files on your Samsung BDP, then it could be due to access permissions where Mezzmo server (running as a Windows service under the Windows Local System Account) cannot access your files on your NAS or external computer. See this FAQ to fix this - http://forum.conceiva.com/showthread...r-home-network.

    If that does not help, then it's best we see a set of logs and we'll know what's going wrong. Turn on logging in Mezzmo (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Reproduce the problem on your Samsung BDP and then stop your Mezzmo server and exit Mezzmo app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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