PS3 Streaming Issue

**doublejz** · 02-06-2015, 06:02 AM

Hey all, so I have been using Mezzmo for a little while now with my LG TV and it works great. I recently went through and pre-transcoded all the videos for my PS3. I went to watch a movie via my PS3 last night and about 5 minutes in, it started acting like it was on fast forward and all the audio went to static. I thought it was a bad transcode so I picked another video, it did the same thing. I went through and deleted my transcoded files for the PS3 and just transcoded one of them again using mpegts (mpeg2video and ac3) I also did it another time checking the box for force full transcode of all channels (no remuxing). However, both re-transcoded videos have the same issue. Some times it happens sooner or some times later (not always the same spot in the video) but it will do it within a few minutes. This is also over a wired 1 gig connection.

Any advice/suggestions will be greatly appreciated.

**Paul** · 02-06-2015, 10:51 AM

Right-click one of the videos that has this problem and click 'Get FFmpeg Information'. Post that here or email it to us at support [at] conceiva [dot] com. Next, right-click on the video again and click Properties. On the Properties dialog, go to the Transcoding tab and select the transcoded file listed there. Click the 'Get FFmpeg Information' button and also post that here or email it to us.

**doublejz** · 02-06-2015, 12:14 PM

Originally Posted by Paul

Right-click one of the videos that has this problem and click 'Get FFmpeg Information'. Post that here or email it to us at support [at] conceiva [dot] com. Next, right-click on the video again and click Properties. On the Properties dialog, go to the Transcoding tab and select the transcoded file listed there. Click the 'Get FFmpeg Information' button and also post that here or email it to us.

Well its happened with 100% of the videos I tried so far so lets just pick one for now.

Original MKV in library

Code:

ffmpeg version N-66094-gbb8b752 Copyright (c) 2000-2014 the FFmpeg developers
  built on Sep  4 2014 16:23:51 with gcc 4.8.2 (GCC)
  configuration: --enable-memalign-hack --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --disable-w32threads --enable-libvpx --enable-libvorbis
  libavutil      54.  7.100 / 54.  7.100
  libavcodec     56.  1.100 / 56.  1.100
  libavformat    56.  4.100 / 56.  4.100
  libavdevice    56.  0.100 / 56.  0.100
  libavfilter     5.  0.103 /  5.  0.103
  libswscale      3.  0.100 /  3.  0.100
  libswresample   1.  1.100 /  1.  1.100
Input #0, matroska,webm, from 'M:\Movies\movie1.mkv':
  Metadata:
    title           : movie1
    encoder         : libebml v1.3.1 + libmatroska v1.4.2
    creation_time   : 2015-01-23 18:07:30
  Duration: 01:20:40.77, start: 0.000000, bitrate: 11389 kb/s
    Chapter #0.0: start 0.000000, end 122.247000
    Metadata:
      title           : Chapter 1
    Chapter #0.1: start 122.247000, end 240.365000
    Metadata:
      title           : Chapter 2
    Chapter #0.2: start 240.365000, end 394.018000
    Metadata:
      title           : Chapter 3
    Chapter #0.3: start 394.018000, end 559.267000
    Metadata:
      title           : Chapter 4
    Chapter #0.4: start 559.267000, end 856.981000
    Metadata:
      title           : Chapter 5
    Chapter #0.5: start 856.981000, end 1210.250000
    Metadata:
      title           : Chapter 6
    Chapter #0.6: start 1210.250000, end 1337.210000
    Metadata:
      title           : Chapter 7
    Chapter #0.7: start 1337.210000, end 1464.963000
    Metadata:
      title           : Chapter 8
    Chapter #0.8: start 1464.963000, end 1561.226000
    Metadata:
      title           : Chapter 9
    Chapter #0.9: start 1561.226000, end 1768.933000
    Metadata:
      title           : Chapter 10
    Chapter #0.10: start 1768.933000, end 1809.349000
    Metadata:
      title           : Chapter 11
    Chapter #0.11: start 1809.349000, end 2109.857000
    Metadata:
      title           : Chapter 12
    Chapter #0.12: start 2109.857000, end 2365.404000
    Metadata:
      title           : Chapter 13
    Chapter #0.13: start 2365.404000, end 2579.535000
    Metadata:
      title           : Chapter 14
    Chapter #0.14: start 2579.535000, end 2623.328000
    Metadata:
      title           : Chapter 15
    Chapter #0.15: start 2623.328000, end 2785.699000
    Metadata:
      title           : Chapter 16
    Chapter #0.16: start 2785.699000, end 2840.170000
    Metadata:
      title           : Chapter 17
    Chapter #0.17: start 2840.170000, end 2948.111000
    Metadata:
      title           : Chapter 18
    Chapter #0.18: start 2948.111000, end 3068.523000
    Metadata:
      title           : Chapter 19
    Chapter #0.19: start 3068.523000, end 3229.934000
    Metadata:
      title           : Chapter 20
    Chapter #0.20: start 3229.934000, end 3383.713000
    Metadata:
      title           : Chapter 21
    Chapter #0.21: start 3383.713000, end 3434.764000
    Metadata:
      title           : Chapter 22
    Chapter #0.22: start 3434.764000, end 3701.072000
    Metadata:
      title           : Chapter 23
    Chapter #0.23: start 3701.072000, end 3770.099000
    Metadata:
      title           : Chapter 24
    Chapter #0.24: start 3770.099000, end 3889.093000
    Metadata:
      title           : Chapter 25
    Chapter #0.25: start 3889.093000, end 4078.657000
    Metadata:
      title           : Chapter 26
    Chapter #0.26: start 4078.657000, end 4390.302000
    Metadata:
      title           : Chapter 27
    Chapter #0.27: start 4390.302000, end 4540.077000
    Metadata:
      title           : Chapter 28
    Chapter #0.28: start 4540.077000, end 4628.373000
    Metadata:
      title           : Chapter 29
    Chapter #0.29: start 4628.373000, end 4840.768000
    Metadata:
      title           : Chapter 30
    Stream #0:0(dut): Video: h264 (Main), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 25 fps, 25 tbr, 1k tbn, 50 tbc (default) (forced)
    Metadata:
      title           : movie1
      BPS             : 8368448
      BPS-eng         : 8368448
      DURATION        : 01:20:40.760000000
      DURATION-eng    : 01:20:40.760000000
      NUMBER_OF_FRAMES: 121019
      NUMBER_OF_FRAMES-eng: 121019
      NUMBER_OF_BYTES : 5063706621
      NUMBER_OF_BYTES-eng: 5063706621
      _STATISTICS_WRITING_APP: mkvmerge v7.5.0 ('Glass Culture') 64bit built on Jan  4 2015 16:48:44
      _STATISTICS_WRITING_APP-eng: mkvmerge v7.5.0 ('Glass Culture') 64bit built on Jan  4 2015 16:48:44
      _STATISTICS_WRITING_DATE_UTC: 2015-01-23 18:07:30
      _STATISTICS_WRITING_DATE_UTC-eng: 2015-01-23 18:07:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
    Metadata:
      title           : English DTS 5.1 @ 1536 Kbps
      BPS             : 1509000
      BPS-eng         : 1509000
      DURATION        : 01:20:40.768000000
      DURATION-eng    : 01:20:40.768000000
      NUMBER_OF_FRAMES: 453822
      NUMBER_OF_FRAMES-eng: 453822
      NUMBER_OF_BYTES : 913089864
      NUMBER_OF_BYTES-eng: 913089864
      _STATISTICS_WRITING_APP: mkvmerge v7.5.0 ('Glass Culture') 64bit built on Jan  4 2015 16:48:44
      _STATISTICS_WRITING_APP-eng: mkvmerge v7.5.0 ('Glass Culture') 64bit built on Jan  4 2015 16:48:44
      _STATISTICS_WRITING_DATE_UTC: 2015-01-23 18:07:30
      _STATISTICS_WRITING_DATE_UTC-eng: 2015-01-23 18:07:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:2(dut): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s
    Metadata:
      title           : Nederlands (Dutch) DTS 5.1 @ 1536 Kbps
      BPS             : 1509000
      BPS-eng         : 1509000
      DURATION        : 01:20:40.768000000
      DURATION-eng    : 01:20:40.768000000
      NUMBER_OF_FRAMES: 453822
      NUMBER_OF_FRAMES-eng: 453822
      NUMBER_OF_BYTES : 913089864
      NUMBER_OF_BYTES-eng: 913089864
      _STATISTICS_WRITING_APP: mkvmerge v7.5.0 ('Glass Culture') 64bit built on Jan  4 2015 16:48:44
      _STATISTICS_WRITING_APP-eng: mkvmerge v7.5.0 ('Glass Culture') 64bit built on Jan  4 2015 16:48:44
      _STATISTICS_WRITING_DATE_UTC: 2015-01-23 18:07:30
      _STATISTICS_WRITING_DATE_UTC-eng: 2015-01-23 18:07:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:3(dut): Subtitle: subrip (default)
    Metadata:
      title           : Nederlandse ondertiteling (Dutch retail subs)
      BPS             : 43
      BPS-eng         : 43
      DURATION        : 01:16:07.807000000
      DURATION-eng    : 01:16:07.807000000
      NUMBER_OF_FRAMES: 890
      NUMBER_OF_FRAMES-eng: 890
      NUMBER_OF_BYTES : 24777
      NUMBER_OF_BYTES-eng: 24777
      _STATISTICS_WRITING_APP: mkvmerge v7.5.0 ('Glass Culture') 64bit built on Jan  4 2015 16:48:44
      _STATISTICS_WRITING_APP-eng: mkvmerge v7.5.0 ('Glass Culture') 64bit built on Jan  4 2015 16:48:44
      _STATISTICS_WRITING_DATE_UTC: 2015-01-23 18:07:30
      _STATISTICS_WRITING_DATE_UTC-eng: 2015-01-23 18:07:30
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1


---> DB Level Info: 40, 77
---> Frame rate: 25.00
---> Aspect ratio: 16:9 PAR=1:1
---> Duration: 01:20:40

Transcoded File

Code:

ffmpeg version N-66094-gbb8b752 Copyright (c) 2000-2014 the FFmpeg developers
  built on Sep  4 2014 16:23:51 with gcc 4.8.2 (GCC)
  configuration: --enable-memalign-hack --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --disable-w32threads --enable-libvpx --enable-libvorbis
  libavutil      54.  7.100 / 54.  7.100
  libavcodec     56.  1.100 / 56.  1.100
  libavformat    56.  4.100 / 56.  4.100
  libavdevice    56.  0.100 / 56.  0.100
  libavfilter     5.  0.103 /  5.  0.103
  libswscale      3.  0.100 /  3.  0.100
  libswresample   1.  1.100 /  1.  1.100
Input #0, mpegts, from 'M:\Mezzmo\transcoded movies\DE8D4FC8-A5B6-4b3e-933E-CFDF000EAA0F\Video\10-mpegts-libx264-ac3-sn.mzt':
  Duration: 01:20:40.79, start: 1.474667, bitrate: 5831 kb/s
  Program 1 
    Metadata:
      service_name    : movie1
      service_provider: FFmpeg
    Stream #0:0[0x100]: Video: h264 (High) ([27][0][0][0] / 0x001B), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 25 fps, 25 tbr, 90k tbn, 50 tbc
    Stream #0:1[0x101](eng): Audio: ac3 ([129][0][0][0] / 0x0081), 48000 Hz, 5.1(side), fltp, 448 kb/s
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1

**doublejz** · 02-10-2015, 03:19 AM

Anything obvious as to why this isn't working?

**Paul** · 02-10-2015, 09:24 AM

Sorry for the delay. The problem may be the video bitrate (5Mb/sec) in the transcoded file being too high for the PS's firmware to decode and play correctly. Try lowering the video bitrate and see if that works better. To do this, go to the Media Devices dialog and edit your PS3 device. On the Device Settings dialog, go to the Performance tab and set the Video bitrate slider to half way. Save your changes and then pre-transcode a video again (I suggest you check the full transcode checkbox when pre-transcoding). Once transcoded, try playing the video now. Let us know if it is better now.

**doublejz** · 02-11-2015, 12:54 PM

Ok, so I did what you suggested (deleted the transcoded file, change the slide to the middle, transcoded again) but it is still showing a bitrate of 5831 kb/s on the transcoded file. It seems like the slider for bitrate didn't really affect the bitrate speed when transcoding.

Code:

ffmpeg version N-66094-gbb8b752 Copyright (c) 2000-2014 the FFmpeg developers
  built on Sep  4 2014 16:23:51 with gcc 4.8.2 (GCC)
  configuration: --enable-memalign-hack --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --disable-w32threads --enable-libvpx --enable-libvorbis
  libavutil      54.  7.100 / 54.  7.100
  libavcodec     56.  1.100 / 56.  1.100
  libavformat    56.  4.100 / 56.  4.100
  libavdevice    56.  0.100 / 56.  0.100
  libavfilter     5.  0.103 /  5.  0.103
  libswscale      3.  0.100 /  3.  0.100
  libswresample   1.  1.100 /  1.  1.100
Input #0, mpegts, from 'M:\Mezzmo\transcoded movies\DE8D4FC8-A5B6-4b3e-933E-CFDF000EAA0F\Video\10-mpegts-libx264-ac3-sn.mzt':
  Duration: 01:20:40.79, start: 1.474667, bitrate: 5831 kb/s
  Program 1 
    Metadata:
      service_name    : movie1
      service_provider: FFmpeg
    Stream #0:0[0x100]: Video: h264 (High) ([27][0][0][0] / 0x001B), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 25 fps, 25 tbr, 90k tbn, 50 tbc
    Stream #0:1[0x101](eng): Audio: ac3 ([129][0][0][0] / 0x0081), 48000 Hz, 5.1(side), fltp, 448 kb/s
At least one output file must be specified

<MEZZMO>: Child process ended with code: 109, ExitCode=1

I got 10 minutes and 36 seconds in before it acted like it was on fast forward and all audio changed to static.

**Paul** · 02-12-2015, 10:29 AM

Understand. Try moving the slider to the leftmost position and pre-transcode the file again. Let us know if the video bitrate has changed now.

**doublejz** · 02-13-2015, 01:02 AM

Ok so I deleted all my trancoded files for the ps3, changed the slider to the far left and pre-transcoded again. It is still showing bitrate: 5831 kb/s when I look at the transcoded file.

I did trancode it for my TV again and looked and its showing bitrate: 9787 kb/s. There is no way that 5 mb/s is the lowest that Mezzmo will go is there?

**Paul** · 02-13-2015, 08:56 AM

Try this: Edit your device and, on the Device Settings dialog, change the Connection value to 'Wireless B'. Keep the Video bitrate slider at the leftmost position. Now pre-transcode the video again and check if the video bitrate is lowered.

(Explanation: Mezzmo uses the combination of the Connection value and the Video bitrate slider position to determine the transcoded file output video bitrate. Setting the Connection to a low bandwidth setting like Wireless B should help decrease the video bitrate).

**doublejz** · 02-14-2015, 05:18 AM

The bitrate still isn't going any lower.

ss1.PNG

ss2.PNG

ss3.PNG

I also found a couple articles that show the max desired bitrate for the PS3 is 15mbps.

"For maximum compatibility with the PS3, the bitrate peaks should not exceed 15 Mbps (15,000 kbit/s, although I've observed brief peaks of more than 25 Mbps that seems to not cause problems, and that the Xbox 360 handled peaks better than the PS3)"

So we may be chasing the bitrate down for nothing.