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Thread: Mezzmo cannot find any artwork...

  1. #1
    Join Date
    Jul 2010
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    Default Mezzmo cannot find any artwork...

    I'm going through my collection of videos and updating a few with artwork from the internet. I'm getting an error message no matter what keywords I use (e.g. Batman, IMAX, Red October, etc.).

    The error says "Mezzmo cannot find any artwork for this music or video using the information you have provided."

    I previously have updated about 100 videos with artwork successfully over the last several months. I've been getting this particular error for the last several days.

    I've rebooted and stopped and started Mezzmo. In the "options" page for "Retrieving Album Information" I'm able to click the "Test" button and receive "Successfully connected to the CDDB server...". The CDDB music server is "freedb.freedb.org" and the web address is "/~cddb/cddb.cgi". These are default settings. I'm running Mezzmo version 2.1.11.0.

    Any idea why I can't download artwork anymore?

    Thanks,
    John

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
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    Default

    Video artwork will generally come from Amazon - I wonder if anything is broken there. If you try searching on amazon.com for that exact title, do you get results?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
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    Jul 2010
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    Whelp, I just tried it again and now it seems to work just fine. Maybe something was up with the service, but everything looks to be working. As a little workaround, it isn't hard to just do a google image search for artwork, save the file locally, and have Mezzmo use that file.

    We're all good here.

    Thanks,
    John

  4. #4
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    Nov 2007
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    Melbourne, Australia
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    We have found an issue, and are looking into it now with a goal to to fix it for the next release.

    That's a good tip for a workaround for Mezzmo users in the meantime. Thanks!

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Jul 2010
    Posts
    25

    Default

    Thanks for the update. As of this morning I'm not able to download artwork again and get the same error.

    In the mean time I'll just use Google Images to find the video cover art.

    Thanks,
    John

  6. #6
    Join Date
    Jul 2010
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    25

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    Would you happen to know the trick to get it working or maybe what causes it to stop working? I accidentally deleted all of my artwork the other night (long story) and would like to use the built-in artwork function rather than manually downloading artwork.

    Thanks,
    John

  7. #7
    Join Date
    Nov 2007
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    Melbourne, Australia
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    One of the web services Mezzmo uses to retrieve album/DVD artwork has changed, so Mezzmo will not retrieve artwork consistently at the moment.

    We are currently preparing a new update that fixes this issue. We expect it to be released next week.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #8
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    Jul 2010
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    Awesome! Thanks for the update.

  9. #9
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    Jul 2010
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    Internet artwork seems to be working lately - maybe I'm just getting lucky. Was this an update done on a Conceiva server or is this a Mezzmo update that still needs to be installed?

    Thanks,
    John

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
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    No, we haven't updated the server yet - it'll be done with the next Mezzmo update due out soon. I would say either Amazon relaxed their restrictions a bit (we'll need to check) or you are just the lucky one to get the first few thousand

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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