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Thread: Amiko Alien 2 support

  1. #1
    Join Date
    Dec 2014
    Location
    UK
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    31

    Default Amiko Alien 2 support

    Hi,

    Hope somebody can help - i am streaming to an Amiko Alien 2 receiver, there is not a group profile for the box , so i am using the Generic PAL profile. My problem is transcoding, i have a Fibre line of 90+mb and my PC is never active whilst streaming ( so Mezzmo has full PC resources), but the playing file always lags, stutters and is unwatchable. I don't want to have to pre - transcode all the files on my disc, as it would take up even more storage(as it replicates the files) and it seems pretty pointless to do so and why it has an "on the fly" facility, can somebody help please (i bought this programme as it is in my opinion the best on the market at the moment), this is driving me insane!


    RLG

  2. #2

    Default

    Hi,
    I think you should pre-transcode a given file and see the difference, then, decide what to do. Maybe the bug is from the size of files, or formats. You can always send the logging to the support staff. I did it and they helped me solve my problem. Hope you'll get ride of that.
    Regards!

  3. #3
    Join Date
    Dec 2014
    Location
    UK
    Posts
    31

    Default

    To be honest, i think the main problem is the group profile for the device and the fact that there is not one listed - i have tried several and none really help. If there is a compatible one, i could do with guidance as to which one it is please. I don't fancy pre-transcoding a 202gb library?

    RLG

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    We can create a device profile for your device. Email us at support [at] conceiva [dot] com. In your email, include the video formats, music formats, photo formats and subtitle formats that your device supports. That will help us create the device profile.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Dec 2014
    Location
    UK
    Posts
    31

    Default

    Paul,

    Thanks for the reply, will email tonight when i get back from work - the device is a satellite receiver, with twin operating systems. I only use one to view my library, so , i will email details regarding this one.

    Thanks for the help

    RLG

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Thanks for the further information. When we get your email, we'll create the device profile and email you instructions how to try it.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Dec 2014
    Location
    UK
    Posts
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    Default

    Thanks for the file Paul, it will now play the files whilst transcoding, still quite a lot of pixelating and dropping - but a lot better than before. Will not play MP4, still requires converting to Mpeg, which seems very odd?

    RLG

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Hi RLG,

    Please email us a set of logs when using the new device profile and we'll be able to tweak it for better performance. Send the logs to support [at] conceiva [dot] com. Also, email the FFmpeg information for files that do not play. Right-click on the file in Mezzmo and click 'Get FFmpeg Information'.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
    Join Date
    Dec 2014
    Location
    UK
    Posts
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    Default

    Hi Paul,

    Just to let you know i have sent the log files this morning -i have sent four logs from files that will play but struggle like mad, pixelating and distorting.

    Regards

    RLG

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Thanks - we have your email & will respond via email shortly.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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