Originally Posted by
Paul
Hi JC,
We may need to update the device profile. Email us the logs to support [at] conceiva [dot] com. Also, right-click on MKV in Mezzmo and click 'Get FFmpeg Information'. Send this to us as well.
Also, you can test if your LG TV can play the MKV natively. To do this, right-click on the MKV in Mezzmo and click 'Properties'. On the Properties dialog, go to the Transcoding tab and click "Use Original File". On the Devices dialog, select your LG TV and click OK. Now when you stream this MKV to your LG TV, Mezzmo server will stream the original file without any transcoding. Let us know if that plays or not.
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