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Thread: Stopping and moving on to next file

  1. #1

    Default Stopping and moving on to next file

    I am streaming 1080p video files to my Sharp lc70sq15u from my PC through a wired connection. Every movie I try(5 or 6 so far) to stream will play fine, with quality audio and video. However, normally about half way through it will just stop and move to the next video in the playlist.

    It's not always in the exact same location and if I skip far enough ahead the video will finish. This leads me to believe it's not the file.

    After searching a bit I've noticed others with this problem but haven't seen any solutions.

    I'm running Mezzmo version 4.1.3.0 through a wired connection to a Sharp LC70SQ15U. The DLNA profile I'm using is Sharp Aquos(2014 models).

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    It's best we see a set of logs and that will help us understand what's going wrong. Turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and restart your Mezzmo server. Reproduce the streaming problem and when it occurs, stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up the logs and email them to us at support [at] conceiva [dot] com (or upload them to a filesharing site like Google Drive, Dropbox, OneDrive, mega.co.nz, etc. and email us the download link).

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    I emailed the log to support last night. The log was created as per the instructions in the linked thread.

    I haven't heard back yet but I hope they can get it sorted.

    Either way, thanks for the reply.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    We have not received your logs yet . Please upload the zipped logs to a filesharing site like Google Drive, Dropbox, OneDrive, mega.co.nz, etc. and email the download link to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    The first email I tried to send had the logs as an attachment. That may be why it never went through. I've just resent the message but with a link to the logs hosted on mega.co.nz.

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    OK - thanks. Got your email. We'll check the logs and report back via email.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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