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Thread: Samsung ES type (UA40ES6200) "Not Supported File Format" for some mp4 files

  1. #1

    Default Samsung ES type (UA40ES6200) "Not Supported File Format" for some mp4 files

    Hi,

    I am using Mezzmo latest release with my Samsung UA40ES6200 TV.
    Some of the MP4 file format are not working and the TV report not supported file format.
    Other MP4 are working with no problem without transcoding
    I noticed that even for the unsupported files, Mezzmon send them with no transcoding to the TV

    The TV recognized automatically as Samsung E type.

    The FFmpeg info for that file:


    ffmpeg version N-66094-gbb8b752 Copyright (c) 2000-2014 the FFmpeg developers
    built on Sep 4 2014 16:23:51 with gcc 4.8.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --disable-w32threads --enable-libvpx --enable-libvorbis
    libavutil 54. 7.100 / 54. 7.100
    libavcodec 56. 1.100 / 56. 1.100
    libavformat 56. 4.100 / 56. 4.100
    libavdevice 56. 0.100 / 56. 0.100
    libavfilter 5. 0.103 / 5. 0.103
    libswscale 3. 0.100 / 3. 0.100
    libswresample 1. 1.100 / 1. 1.100
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\Users\aklempn.COMVERSE\Videos\Test_Transcoding _1111.mp4':
    Metadata:
    major_brand : isom
    minor_version : 512
    compatible_brands: isomiso2avc1mp41
    encoder : Lavf55.33.100
    Duration: 00:23:31.70, start: 0.023220, bitrate: 6362 kb/s
    Stream #0:0(rus): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 1920x1080, 6241 kb/s, 29.97 fps, 29.97 tbr, 30k tbn, 59.94 tbc (default)
    Metadata:
    handler_name : VideoHandler
    Stream #0:1(rus): Audio: aac (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 112 kb/s (default)
    Metadata:
    handler_name : SoundHandler
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: 50, 100
    ---> Frame rate: 29.97
    ---> Aspect ratio:
    ---> Duration: 00:23:31

    How can I edit the device profile to support transcoding for that specific mp4 format, while others will still be with no transcoding.
    BTW - I have played with the device profile causing it to transcode all mp4, but the transcoded file (mkv) was not playable as well, I guess the transcoding parameters for that action should be tune as well.

    I am moving from serviio, I had no problem with this file over there, it was transcoded on the fly during play.

    Will appreciate your support on this.
    Attached the loges trying to stream this file

    Avi
    Attached Files Attached Files
    Last edited by aklempn; 05-24-2015 at 11:06 PM.

  2. #2
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    Default

    The problem is most likely the h264 level. Try this:

    1. Stop your Mezzmo server and exit Mezzmo (Windows) app.
    2. Using Windows Explorer, go to the DeviceProfiles folder (see http://forum.conceiva.com/showthread...ofiles-located).
    3. Using a text-based editor like Notepad, edit the SamsungE.prf file.
    4. Change the following line:

      <avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="h264aac" mimetype="video/mp4" encode="0" supportschunked="0">

      to

      <avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="h264aac" mimetype="video/mp4" encode="0" supportschunked="0" level="41">
    5. Save the changes. Run Mezzmo app and start your Mezzmo server. Try streaming the video now.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
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  3. #3

    Default

    True, the problem is around the h264 level, the serviio also transcode each h264 above 4.2 and it works over there.

    Now for the Mezzmo, I have made the change and now there is transcoding activity, but the transcoded file is still not supported:

    ffmpeg version N-66094-gbb8b752 Copyright (c) 2000-2014 the FFmpeg developers
    built on Sep 4 2014 16:23:51 with gcc 4.8.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --disable-w32threads --enable-libvpx --enable-libvorbis
    libavutil 54. 7.100 / 54. 7.100
    libavcodec 56. 1.100 / 56. 1.100
    libavformat 56. 4.100 / 56. 4.100
    libavdevice 56. 0.100 / 56. 0.100
    libavfilter 5. 0.103 / 5. 0.103
    libswscale 3. 0.100 / 3. 0.100
    libswresample 1. 1.100 / 1. 1.100
    Input #0, matroska,webm, from 'C:\Users\aklempn.COMVERSE\AppData\Local\Conceiva\ Mezzmo\TranscodingFiles\3D36079E-BCFC-4e51-940A-775739F8CC3F\Video\2-matroska_webm-libx264-ac3-sn.mzt':
    Metadata:
    COMPATIBLE_BRANDS: isomiso2avc1mp41
    MAJOR_BRAND : isom
    MINOR_VERSION : 512
    ENCODER : Lavf56.4.100
    Duration: 00:23:31.77, start: 0.061000, bitrate: 6692 kb/s
    Stream #0:0(rus): Video: h264 (High), yuv420p, 1920x1080, SAR 1:1 DAR 16:9, 29.97 fps, 29.97 tbr, 1k tbn, 59.94 tbc (default)
    Metadata:
    LANGUAGE : rus
    HANDLER_NAME : VideoHandler
    Stream #0:1(rus): Audio: ac3, 44100 Hz, stereo, fltp, 448 kb/s (default)
    Metadata:
    LANGUAGE : rus
    HANDLER_NAME : SoundHandler
    ENCODER : Lavc56.1.100 ac3_fixed
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1

  4. #4
    Join Date
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    Default

    It could be the encoding of the original video itself that may be causing the problem. By default, Mezzmo will re-mux compatible streams within the original video file to the transcoded video (the reason for re-muxing is for fast transcoding). But re-muxing may transfer the badly encoded or incompatible stream and stop playback as you are getting. As a test, right-click on the video and click 'Pre-transcode Files'. On the Pre-transcode Files dialog, select your TV and click 'Choose Files'. On the Transcoding Formats dialog, select the bolded format and select the 'Force full transcode of all channels' checkbox. Click OK to start transcoding. Wait until transcoding has completed and then try streaming the video now on your TV. Let us know if it plays OK.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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  5. #5

    Default

    Will do what you suggested, but looking at the transcoded file is your first suggestion I can see the the h264 level is still high (5)

    C:\Users\aklempn.COMVERSE\Google Drive\YAMJ\MediaInfo>MediaInfo.exe 'C:\Users\ak
    lempn.COMVERSE\AppData\Local\Conceiva\Mezzmo\Trans codingFiles\3D36079E-BCFC-4e51
    -940A-775739F8CC3F\Video\2-matroska_webm-libx264-ac3-sn.mzt


    C:\Users\aklempn.COMVERSE\Google Drive\YAMJ\MediaInfo>MediaInfo.exe C:\Users\akl
    empn.COMVERSE\AppData\Local\Conceiva\Mezzmo\Transc odingFiles\3D36079E-BCFC-4e51-
    940A-775739F8CC3F\Video\2-matroska_webm-libx264-ac3-sn.mzt
    General
    Unique ID : 2554232018167722173406702600429430401
    00 (0xC028B82331AD4107058E9B6881320A64)
    Complete name : C:\Users\aklempn.COMVERSE\AppData\Loc
    al\Conceiva\Mezzmo\TranscodingFiles\3D36079E-BCFC-4e51-940A-775739F8CC3F\Video\2
    -matroska_webm-libx264-ac3-sn.mzt
    Format : Matroska
    Format version : Version 4 / Version 2
    File size : 1.10 GiB
    Duration : 23mn 31s
    Overall bit rate : 6 693 Kbps
    Writing application : Lavf56.4.100
    Writing library : Lavf56.4.100

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L5.0
    Format settings, CABAC : Yes
    Format settings, ReFrames : 5 frames
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 23mn 31s
    Bit rate : 6 111 Kbps
    Width : 1 920 pixels
    Height : 1 080 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 29.970 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.098
    Stream size : 1.00 GiB (91%)
    Writing library : x264 core 138
    Encoding settings : cabac=1 / ref=5 / deblock=1:-1:-1 / a
    nalyse=0x3:0x113 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / m
    e_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_
    pskip=1 / chroma_qp_offset=-3 / threads=8 / lookahead_threads=1 / sliced_threads
    =0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 /
    bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop
    =0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc
    _lookahead=50 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=69 /
    qpstep=4 / ip_ratio=1.40 / aq=1:1.00
    Language : Russian
    Default : Yes
    Forced : No
    HANDLER_NAME : VideoHandler

    Audio
    ID : 2
    Format : AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Format settings, Endianness : Big
    Codec ID : A_AC3
    Duration : 23mn 31s
    Bit rate mode : Constant
    Bit rate : 448 Kbps
    Channel(s) : 2 channels
    Channel positions : Front: L R
    Sampling rate : 44.1 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Delay relative to video : 1mn 5s
    Stream size : 75.4 MiB (7%)
    Writing library : Lavc56.1.100 ac3_fixed
    Language : Russian
    Default : Yes
    Forced : No
    HANDLER_NAME : SoundHandler

    That might explain why is is still not showing, since the video stream is still lat a higher level
    Last edited by aklempn; 05-25-2015 at 04:34 PM.

  6. #6

    Default

    I have started your pre-transcoding option, it is taking a lot of time....

    Is there any configuration for transcoding the video stream level for level 4.2 and not the only thecontainer.
    As seen from my last message the container did transcode to mkv level 4.2 but the internal video stream remains on level 5, and that might cause the file still be unsupported

    having Serviio as the reference, I know that is been done there and it is very quick

    Thanks for your support, much appreciated!

    Avi

  7. #7

    Default

    Well, It took 2 hours to transcode 23 min of video, I guess this is not realistic....anyhow it crashed near the end so I do not have been able to test the output file

    But...

    I have found what serviio is doing that allows the file to be transcoded and screen on the fly:

    For each video stream level higher then 4.2 they are running transcoding as below:

    ffmpeg -analyzeduration 10000000 -i input -y -c:v mpeg2video -pix_fmt yuv420p -qscale:v 1 -g 15 -c:a ac3 -b:a 64k -ac 2 -map 0:0 -map 0:1 -sn -f mpegts output.mpg

    How can I modify the configuration for running such transcoding (which I know it works) each time h264 level is higher then 4.2?

    Or can you suggest any other online transcoding faster enough to support streaming?

    Thanks
    Avi

  8. #8
    Join Date
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    Default

    Hi Avi,

    Serviio is transcoding your MP4 (h264, AAC) to MPEG-TS (MPEG-2, AC-3). You can try this in Mezzmo as well. Change the device profile to "Sharp Aquos (NTSC)". This will transcode your MP4 file to MPEG-TS (MPEG-2, AC-3). If that works well, then we can tweak your Samsung E device profile to match this.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9

    Default

    Hi Paul,

    Two answers

    1. Pre-transcoding as you suggested did work, but it took very very long time to pre-transcode 23 min video more then an hour, so I do not thing this is relevant...
    2. Changing the profile to "Sharp Aquos" did work, on the fly transcoding to MPEG-TS started but it is reported as too slow (~22 FPS), the ffmpeg command that I run manually (the above one) has produced better fps (~72) and the output file was playable in Mezzmo, can we tweak the Samsung profile to use that specific transcoding?

    Thanks,
    Avi

  10. #10
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    Hi Avi,

    You can decrease the output video bitrate and this should increase transcoding speed. To do this:

    1. Go to the Media Devices dialog and edit your TV.
    2. On the Media Devices dialog, go to the Performance tab and move the Video bitrate slider halfway.
    3. On the Media Devices dialog, go to the Transcoding tab and delete your transcoded files.
    4. Restart your Mezzmo server and try streaming the video now.
    5. Check the transcoding speed now. Repeat the above steps by further adjusting the Video bitrate slider to gauge its effect.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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