Originally Posted by
Paul
We have a new device profile for PS4's new media player so email us at support [at] conceiva [dot] com and we'll provide that to you.
Regarding your upgrade, it can take 10+ minutes depending how many files you have in your Mezzmo library. So, whilst you see the dots keep moving during the upgrade step, then it's working correctly (i.e. upgrading) and you just need to wait. The reason it is taking so long is that for Mezzmo v4.x, we have taken all the images out of the Mezzmo database and placed them on disk. This makes the Mezzmo database much smaller and faster. This image extraction step can take 10+ minutes if you have many images/thumbnails in your Mezzmo library. So please be patient and you should be fine. If still no success after 1+ hours, then email us directly at support [at] conceiva [dot] com and we'll help out.
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