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Thread: Streaming Bluray audio issues.

  1. #1
    Join Date
    Feb 2013
    Posts
    23

    Default Streaming Bluray audio issues.

    It's not happening with every .iso file I have but I've noticed every now and then I'll get a message on my TV whilst trying to stream a Bluray "The file format is not supported. Audio codec: PCM_S16BE" There's no audio at all. The film actually plays fine though.

    If I change the audio to a different language it works fine but obviously I'd like it playing in English.

    Is there a way around this ?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Let us know a few things:

    • The model of your TV that you are streaming to.
    • The device profile assigned to your TV. Go to the Media Devices dialog to see this.
    • The FFmpeg information of the ISO video you are streaming. Right-click on the video in Mezzmo and click 'Get FFmpeg Information'.

    Post that information here or email it to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Feb 2013
    Posts
    23

    Default

    TV Model Number: Samsung UE55HU8500T
    Type Number: UE55HU8500

    Device Profile: Samsung C

    FFmpeg Information:

    ffmpeg version N-66094-gbb8b752 Copyright (c) 2000-2014 the FFmpeg developers
    built on Sep 4 2014 16:23:51 with gcc 4.8.2 (GCC)
    configuration: --enable-memalign-hack --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/home/peter/ffmpeg/build/gpl64 --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/peter/cc32/include --extra-ldflags=-L/home/peter/cc64/lib --pkg-config=pkg-config --disable-w32threads --enable-libvpx --enable-libvorbis
    libavutil 54. 7.100 / 54. 7.100
    libavcodec 56. 1.100 / 56. 1.100
    libavformat 56. 4.100 / 56. 4.100
    libavdevice 56. 0.100 / 56. 0.100
    libavfilter 5. 0.103 / 5. 0.103
    libswscale 3. 0.100 / 3. 0.100
    libswresample 1. 1.100 / 1. 1.100
    [mpegts @ 00000000034a7860] Could not find codec parameters for stream 4 (Subtitle: hdmv_pgs_subtitle ([144][0][0][0] / 0x0090)): unspecified size
    Consider increasing the value for the 'analyzeduration' and 'probesize' options
    [mpegts @ 00000000034a7860] Could not find codec parameters for stream 5 (Subtitle: hdmv_pgs_subtitle ([144][0][0][0] / 0x0090)): unspecified size
    Consider increasing the value for the 'analyzeduration' and 'probesize' options
    Input #0, mpegts, from 'pipe:':
    Duration: N/A, start: 11.650667, bitrate: 832 kb/s
    Program 1
    Stream #0:0[0x1011]: Video: h264 (High) (HDMV / 0x564D4448), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 90k tbn, 47.95 tbc
    Stream #0:1[0x1100]: Audio: truehd (AC-3 / 0x332D4341), 48000 Hz, 5.1(side), s32
    Stream #0:2[0x1100]: Audio: ac3 (AC-3 / 0x332D4341), 48000 Hz, 5.1(side), fltp, 640 kb/s
    Stream #0:3[0x1101]: Audio: ac3 (AC-3 / 0x332D4341), 48000 Hz, stereo, fltp, 192 kb/s
    Stream #0:4[0x1200]: Subtitle: hdmv_pgs_subtitle ([144][0][0][0] / 0x0090)
    Stream #0:5[0x1201]: Subtitle: hdmv_pgs_subtitle ([144][0][0][0] / 0x0090)
    At least one output file must be specified

    <MEZZMO>: Child process ended with code: 109, ExitCode=1


    ---> DB Level Info: 41, 100
    ---> Frame rate: 23.98
    ---> Aspect ratio: 16:9 PAR=1:1
    ---> Duration: 02:36:26 (multi-file total)
    ---> List: #bv;1:1;0:40422174717;9386|J:\PENNY DREADFUL S01 BLURAY 1080P AVC TRUEHD 5.1\PENNY DREADFUL S1D1\BDMV\STREAM\00002.m2ts|J:PENNY DREADFUL S01 BLURAY 1080P AVC TRUEHD 5.1\PENNY DREADFUL S1D1\BDMV\STREAM\00006.m2ts|J:\PENNY DREADFUL S01 BLURAY 1080P AVC TRUEHD 5.1\PENNY DREADFUL S1D1\BDMV\STREAM\00007.m2ts

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Go to the Media Devices dialog and change the device profile for your TV to 'Samsung H' or 'Samsung H (UHD)'. Save your changes and restart your Mezzmo server. Try streaming the ISO video now. Hopefully it plays better.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Feb 2013
    Posts
    23

    Default

    I've tried the above (both profiles) and unfortunately it's still displaying the same error message. Any other suggestions ?

  6. #6
    Join Date
    Nov 2007
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    Melbourne, Australia
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    11,616

    Default

    Right-click on the ISO video and click 'Properties'. On the Properties dialog, go to the Transcoding tab and click the 'Use Original File' button. Choose your TV from the device list and click OK. Click Ok to save the changes and now try to stream the ISO video again to your TV. Mezzmo will stream it to your TV without any transcoding. If it plays OK, then we know that the video is supported natively. Let us know how it goes & we'll tweak the device profile.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Feb 2013
    Posts
    23

    Default

    I've changed the option to Use Original File but sadly it's still displaying the same error message on the TV. I've tried it with the original profile as well as the Samsung H and Samsung H (UHD) but still nothing

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Understand. Please email us at support [at] conceiva [dot] com and we'll provide a tweaked device profile for you to try.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
    Join Date
    Feb 2013
    Posts
    23

    Default

    Could you please send me that tweaked profile because after moving over the Windows 10, I'm experiencing the same problem again. Thanks in advance

  10. #10
    Join Date
    Sep 2009
    Posts
    1,948

    Default

    Hi,
    Please send an email to support [at] conceiva [dot] com and we will send you the profile.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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