Mezzmo not streaming files on NAS after upgrade to Windows 10

[Tijl Schoonenberg]

Hello,


I am running into some trouble streaming files that are stored on a NAS (Western Digital, WD MyCloud). The share that I am streaming content from has not been protected by a username/password and it worked using Windows 8(.1).

If I turn on diagnostics I can see that Mezzmo tries to tried the file, but the exercition ends up with the message that the file cannot be found or is 0 bytes in size. The metadata is being added correctly, but I assume that is correct while the GUI is running under my own credentials.

I have been testing by using an external client (tele) and by using a Windows Media Player on the same system, both failing.

Things I have verified/done already:

- Read http://forum.conceiva.com/register.p...d3f43419dd1f48 which states that Mezzmo should work on Windows 10
- Verified Windows Firewall rules (Mezzmo rules were correctly added as the GUI stated already)
- Enabled/disabled Windows Firewall
- Reinstalled Mezzmo entirely
- Issued "netsh winsock reset" commands (had to do that for other reasons)
- Double-checked the Windows Credentials cache (no entry found)
- Reset the NAS

For completeness: if I try to stream content from locally attached storage all works well.


Thanks for any thoughts, Tijl

[Paul]

Thanks for the detailed explanation. Please email the logs to us at support [at] conceiva [dot] com and we'll analyse them to determine the problem.

[Hashybot]

Hey Paul, if it helps I remember you saying sometime back about ticking or unticking a box if someone is using a non-passworded account for Windows. I only done it myself on Windows 10 a few nights back but I can't remember the thread I found it in. I do remember it was somewhere in the Administration area, and when I followed your instructions it worked straight away (I could see the NAS drives). I hope this helps somewhere.

[Paul]

Hey Paul, if it helps I remember you saying sometime back about ticking or unticking a box if someone is using a non-passworded account for Windows. I only done it myself on Windows 10 a few nights back but I can't remember the thread I found it in. I do remember it was somewhere in the Administration area, and when I followed your instructions it worked straight away (I could see the NAS drives). I hope this helps somewhere.

Thanks for the heads-up. If you can find the forum thread, then please post it here. Right at the moment, I don't recall the checkbox you mention .

[Tijl Schoonenberg]

Thanks for your reactions!
Just that you know: I will upload the logs this afternoon or evening (UTC+1). Or else I will see the checkbox pop-up

[Hashybot]

I tried looking everywhere for it, but then I went searching myself (on my computer) and found what it was. It was 'limit local account use of blank passwords' in security settings. To get there you go Control Panel/Administrator Tools/Local Security Policy/Local Policies/Security Options and then look for Accounts: Limit local account of blank passwords to console login only. Make sure that setting is disabled. On Windows 10 in may be named a little different, but that is what got my NAS drives to be seen through Mezzmo (on a non passworded account).

You might wanna sticky this (in your own words Paul) to your NAS help page. I know quite a few people don't bother pass wording windows. If I didn't find what you said I would have been stuck.