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Thread: The selected file is not currently supported.

  1. #1
    Join Date
    Feb 2013
    Posts
    24

    Default The selected file is not currently supported.

    Hi.

    I'm trying to play something that's encoded in the x265 format but sadly I'm getting this error message on my Samsung UE55HU8500TXXU saying "The selected file is not currently supported."

    I'm using the following.

    Windows 10 x64
    Mezzmo 4.1.3.0
    Samsung H profile

    Any help would be great. Thanks

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,647

    Default

    It appears that your TV's firmware does support the h265 video codec. Try this: Right-click on the video in Mezzmo and click Properties. On the Properties dialog, go to the Transcoding tab and click the "Use Original File" button. Select your TV from the device list and click OK. Click OK to save your change and try streaming the video now. This time, Mezzmo server will stream the video without any transcoding. Let us know if it plays. If it does, then we can tweak the Samsung H device profile so that this always works for h265 video files. Email us at support [at] conceiva [dot] com for the tweaked device profile. In your email, please provide the FFmpeg information for the video. To get this, right-click on the video and click 'Get FFmpeg Information'.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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