Results 1 to 4 of 4

Thread: FFMpeg Crash

  1. #1
    Join Date
    Nov 2010

    Default FFMpeg Crash


    While I'm awaiting my shiny new DLNA TV to arrive i''m running a scan of my media folders
    i get the error bellow Has FFmpeg is the video render i'm assuming this is pretty important

    what do i need to do?
    i'm running on win 7


    view more

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: ffmpeg.exe
    Application Version:
    Application Timestamp: 4cb39fee
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16559
    Fault Module Timestamp: 4ba9b29c
    Exception Code: c0000005
    Exception Offset: 000329e8
    OS Version: 6.1.7600.
    Locale ID: 2057
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Read our privacy statement online:

    If the online privacy statement is not available, please read our privacy statement offline:

  2. #2


    I am getting the same exaxct error. I am trialing this software and would really like to get a resolution to this issue. Anyone?

  3. #3
    Join Date
    Mar 2010


    Most likely the crash was caused by a specific file that ffmpeg was unable to process. You will have to narrow it down by only scanning a few folders at a time, until you can locate the culprit file.

    ffmpeg isn't written by Conceiva (it's a third party, open sourced tool that Mezzmo uses for media analyzing/transcoding), so any bug in ffmpeg itself is out of Conceiva's control. Usually the best solution is to track down which file causes the problem, and take it out of the media library.

  4. #4
    Join Date
    Nov 2007
    Melbourne, Australia


    Please send a message to support (at) conceiva (dot) com and we'll send a patched version of FFmpeg that doesn't crash (it won't process those files either, but won't cause an error message to come up).

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at
    Wiki: User Guides & Reference Manual at

Tags for this Thread


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts